Domino's Pizza 9040B Carothers Parkway, Franklin, TN 37067

"We order 2 veg pizza and they packed one with pepperoni when we went back for correction the second pizza they made was not baked properly and was missing the toppings i selected. Staff was very rude. I will never suggest this to anyone"

"Ok. I ordered my usual order, medium pizza with Pepperoni, mushrooms and black olives and extra cheese and stuffed Cheesy Bread. My total came to $21.91. I put my card in the credit card machine and it told me to remove the card. I was then informed that the system crashed as soon as I put my card in. Hmmmmmm? I looked at my online banking and it had taken the $21.91 out of my account. I showed the “manager” if you call her that and she would not let me have my pizza that I had already paid for. I called the bank and they even told her that the money came out of my account on 1/19/24 at 4:18 PM and she still refused to let me have the pizza. I got so mad I threw the marinara sauce cup (which I paid .99 for which I think is ridiculous to pay for sauce when you spend $20 plus dollars on food.). She made me insert my card again before she would give me the pizza. Someone at that location is pocketing the money because it came out of my account twice and who knows where it went. I WILL NOT ever order from here again. I will most likely never see that $21.91 again."

"Wings are garbage. They are rubbery and gross. Pizza is good. Cheese bread is good. Cinnamon twists are really good"

"DO NOT eat here if you have a wheat allergy, celiac or gluten intolerance!!! There is zero training for dealing with cross contamination and they DONT EVEN WEAR GLOVES!!! They just reach in a grab the cheese with their bare hands."

"Had a mixed experience at Domino's today. Ordered a pepperoni and cheese, and cheese pizza. Also got an Italian sub, apple dipping dessert, and crispy chocolate lava cakes. The two pizzas and chocolate cakes were great. The Italian sub and apple dessert not so much. The apples dessert were drizzled in a delicious cinnamon sugar glaze but it leaked everywhere and into the box below it. Quite the mess. I recommend a plastic container for this in the future to keep the liquid contained. The Italian sub was small and missing meat. One half only had a single piece of ham on it. The other half was normal. It did not have the rest. Not a case of toppings slide. Some of it was tasty. The rest required me to get my own cold cuts from the fridge so I could finish it as a sandwich. Aside from that problem, most else was fine. The staff were polite and helped me immediately. I did not have to wait for my order. The store is clean and neat. Prices are kind of high for what I got. Parking is limited. Best to go on a nice day or during slow times. I had to walk from the side of the building in the wind and rain to get to the door. Over all okay experience. I may go back again. I will not get the apples dessert or Italian sub again though."