United Water Restoration Group of West Spring TX

"We had a major bathroom leak that spread to a bedroom before raining down onto the dining room below. I frantically searched for a water remediation company and quickly discovered that UWRG of West Spring had good reviews and were available 24/7. Within 45 minutes of my call, the amazing team of Jason, Maria & Carlos arrived with all the equipment needed to remove everything wet or damaged. They quickly set up fans, dehumidifiers and Hepa filters. They put plastic up to separate the affected rooms, and also laid plastic down and wore shoe covers to protect our unaffected flooring. They even helped pack glassware and other items that needed to be moved. They took care of Everything so efficiently, professionally and Compassionately. Their communication was top-notch. Jason answered our many questions and always let us know when they would be coming each day to monitor the drying progress. It was an extremely stressful situation, but they all took good care of us and made things as pleasant as they could possibly be. Highly recommend!"

"Jason came to my rescue when water flooded my master bedroom from an ac line clog. I was lost, overwhelmed and quite frusterated but Jason assured me he would take care of everything and worked with me to meet my budget. I am so thankful for his prompt and effecient crew. They were also very neat and tidy making my disasterous mess look clean and contained. They were able to dry out all the damages so that we could move on with getting our life back in order. They came daily to check in on the project and giving updates along the way and taking the stress and worry off of me. I am so thankful for this company and I highly reccomend giving Jason and the team a call if you ever find yourself in an emergency situation. Thank you guys for everything."

"Melvin responded the same day we discovered a problem. He was amazing and really calmed me down, because I was absolutely panicked. Jason is really knowledgeable and was patient with us as we figured out how to navigate the mold process. This team is professional and top notch!"

"Jason worked with me in helping solve my problem. He was very professional and I could tell he really cared about eleveating the issue.. Im very happy with the work they did and would recommend them to anyone needing services they provide."

"United Water Restoration Group was at our house within 45 minutes of discovery of sewage backup into our house. Project manager Jason Majkszak patiently stuck with us throughout the process of working with our insurance company to get approval for damages and helped walk us through the process. He also regularly communicated with our insurance company to help the process. He was patient with our questions and when approval was granted by insurance company to cleanup damaged areas he had a crew out in less than 24 hours. They worked carefully to remove damaged kitchen island and were able to save the large piece of granite. I felt confident that the area was thoroughly cleaned and disinfected. They were always on time, let us know when they were coming, and were competent about how to deal with category 3 water damages. You won’t find a better and more honest Water restoration company in Houston!!"