American Animal Hospital 11030 Emmet Street, Omaha, NE 68164

"This place ROCKS. My husband and I were traveling a lot last year unexpectedly, and we ended up spending a month in Omaha. Our puppy was reaching the age of needing to be neutered, and we were so anxious about finding a trustworthy place in Omaha. We were referred to American Animal Hospital - specifically Dr. Kroeger - and we could not have been happier with him and the entire practice. They treated Fergus with the utmost care, and eased any of our concerns and worries. They were thorough, patient, flexible, and truly so gentle with our pup. We have yet to find a vet in any other city that lives up to these guys. 100% recommend for all of your pets needs. They’ll treat your baby like their own, and you’ll leave with complete peace of mind!"

"I was traveling with my dog and he was having issues with one of his eyes. My sister and brother in law recommended American Animal Hospital and there is not a bad word I could say about this place. The staff was so kind, so helpful, and Dr. Kroeger treated my dog like he’d known him his whole life. You can tell everyone here truly loves helping pets and is knowledgeable and trustworthy. I highly recommend them if you’re looking for a place that cares for your pet like they would their own."

"There are two wonderful nurses I don’t know the names of that always made the experience so much better but I’m leaving American animal hospital and cannot recommend it due to terrible communication. I’ve had numerous experiences with this problem. First one being they called me when I had an emergency vet appointment for my baby and told me they would call me when I should come get him. They closed early that day and called me and wanted to know if I was on my way when they never gave me a call telling me to come get him. That happened two times, one with a regular appointment. Also my boyfriend needed to drop off my cat for surgery and pick him up because I worked and he communicated with them that he needed to be called when we could get him since I worked (I additionally communicated this about a month before when we planned the surgery) and they completely ignored that and ended up calling me at work. And finally, this is the thing that made me the most upset, after his surgery, they told me TWICE on the phone that he did not get any sutures and he would not need a cone. When I get there to pick him up they inform me he needed a cone and when they called to inform me about test results about ten days later told me he needed to come in to get his sutures removed. I told them I was informed twice he didn’t have any to which the DOCTOR on the phone sounded very annoyed with me like he OBVIOUSLY had sutures that needed to be removed. I got mad and told her she needed to talk to her staff about communicating because I had been told TWICE he did not have them and again she acted as if I was being entitled for this? BUT THEN BECAUSE of this on a freezing day after work I drive all the way out there and they inform me he did not have sutures at all! A total waste of time. Got a new vet immediately after this and will not be returning. Work on your communication because people who come here are trusting you with way more than just an animal but a family member. One star."

"Lucy always gets the absolute best care when she visits American Animal hospital from the minute we walk in until we leave! Introduced to the new vet, Dr. Bohn and had a great experience!"

"The best! Been the family Vet for years. When we got our puppy last year I knew exactly where to take him. We’ve been so happy with the staff and service American Animal has provided our pup. You know it’s a great place when your dog gets excited to walk in the door and see the friendly staff. Puts my dog mom heart at ease knowing he’s in good hands and will be a stress-free visit for all!"