Bates Electric

"I called Bates last Friday to resolve an issue with my balcony light. Dave came out first thing Monday and was even kind and waited when my building wouldn't let him in. He troubleshooted the issue and was back out Wednesday to install a new fixture. They were quick and efficient! I recommend Bates Electric and Dave for all of your electric needs."

"Frankie did a fantastic job on my kitchen recess lighting and my light fixtures over my sink and island. My kitchen is complete. Thank you Bates Electric. AAA rating"

"I recently had an electrical issue at my home and hired Bates Electric to take care of it. I must say, their crew was fantastic! They promptly showed up and worked efficiently to fix the problem. The electricians were not only highly skilled but also courteous and professional. They made sure to explain the entire process to me and answer all my questions. I was truly impressed with their work ethic and attention to detail."

"Teandre provided excellent, skilled service. He arrived on time and was quick and efficient in completing several tasks for us including replacing overhead light fixtures, adding a wall socket, and replacing an outside motion light. He's such a nice guy and it was a pleasure to have him working in our home for a few hours. We previously had Bates install an EV charging port in our garage and received excellent service then, too. We'll definitely continue to be repeat customers. I highly recommend them!"

"I had asked my EV charger to be installed in my garage and also to move one breaker to second panel to make room for EV breaker. I was not happy with the the young man who they sent to do the actual work. He was not very professional. 1- He did not fish the cable from the electric panel, which is in basement, directly under the dry wall of garage. He cut 2 pieces into dry wall (instead of 1). He left the cut dry wall pieces loose in the dry wall. 2- When asked if had properly torqued the cables into the 50A breaker and in the EV charger to 17.5 ft-lb as per instructions of EV charger manufacturer. He response was "No I tightened it pretty good" 3- While drilling holes for the charger mounting bracket on the wall, he made extra set of holes and left them unused/un-repaired. Even a novice like me knows how to find studs in the wall for mounting bracket!! 4- Lastly he left without labeling the 1) moved breaker and 2) the EV breaker in the panel which is code requirement. I had to call their office and have him call me back to help me label the two breakers myself. I saddens me to get this kind of quality for the amount of money I paid for this work. UPDATE 07/28/2023: Bates electric reached out to me. They not only refunded me $135 service fee but also their tech came to my house to torque the cables both at breaker/panel side and charger side to proper spec. Wall work i have to get it repaired myself."