Pandora

"Awful customer service, Every time! They are rude, not friendly at all !!"

"Worst customer service. Walked in, one sales clerk ignored us. Then after the other clerk checked a customer out, she and the second clerk BOTH went to the back room to avoid helping us. This was Today 1/10/23. So whoever worked on Tuesday Jan 10th. Those were the sales clerks that chose to not help us."

"Don’t shop at Pandora, you have been warned. Let me tell you, this was love at first sight. Perhaps, I was blinded by all the shiny and sparkly items they have to offer. So I have to admit, I fell for it and have purchased a ton of charms, bracelets, and even have earrings and rings from there. I even bought some for my daughter and gave some as gifts. All was fine until my rose gold charms/rings started losing their color. One of my rings that I received for my birthday (heart shaped, silver, received in February) had missing stones within a week. Another rose gold ring, the stones setting started to tarnish (green tones were forming around the stones). It was one issue after another. went to the store to inquire about the warranty and was informed there is only a 1 year warranty from the date of purchase on each item. The only thing that qualified to be replaced was the one week old silver heart ring that had missing stones. I could not believe the ridiculous warranty they offer. Which only led me to realize that they don't stand by the quality of the products they sell. Needless to say, I got the silver ring replaced and just one year later (after the warranty expired, of course) three stones fell off. I am baffled at the cheap quality and ridiculous warranty. I will never purchase another item from this brand ever again. You have been warned, shop at your own risk."

"honestly, not even good. terrible customer service, me and my friend were standing, waiting for help as alot of people were looking at rings/watches/ and earrings. we stood for half and hour till we decided to leave. We came back about an hour later and it took them again a few minutes to give us service, about 5. they looked very careless as well. pretty absurd."

"Horrible experience today my grandchildren for my 70th bought me a Pandora bracelet and charms. I wore twice the day I received and once to church. I kept in special bag and it tarnish. I was informed to by on line their cleaner and clean myself. It's all lies about their warranty. Cleaning or replace all lies . This senior was done in for birthday gift. I expect more from Pandora."