Valley Regional Medical Center

"I was recently at the hospital room 301 b and All the staff we're Great 1 nurse especially Andrew . I was having chest pains very scary he stayed with me until he heard back from the doctor and my wife got there and helped to calm me down. He answered all our questions very professinal.Andrew I give you A 5 ⭐⭐⭐⭐⭐. Thank you and God bless This hospital is lucky to have you."

"I had not been to the hospital in a while, it is honestly not my favorite place however my nurse Saira Perez was amazing. She was funny , beautiful, smart, and she had a smile on her face the whole time, her attitude was great, her vibe and energy made my unfortunate experience worth while. I think I found the love of my life. Honestly the best experience I’ve ever had at a medical facility. She should definitely get a raise or something, at least nurse of the month!"

"Some receptionists are rude , hang out in the front talking among themselves and don't attend their job. They take a long time to get back to you, if we ask about our status they get pissed, we're there for a reason, it's not as if we like being there running up a huge bill. The nurses & Drs were nice this last time. Especially the nurses."

"I went to VRMC for an outpatient procedure. Pre-op personnel were outstanding and everything went smoothly. Problems began when I arrived at the hospital. ER rep took me to the wrong place and we had to go elsewhere. Nurse who picked me up in wheelchair to go to 2nd floor put me in a room, threw a folded gown on the bed and told me to take everything off and put gown and socks on. We had to ask someone for help with the gown because it was one of those where the sleeves snap together and we didn’t know what to do with it. Got in bed and someone came to place IV. No one introduced themselves on the second floor. Anyway, person playing IV did so with NO GLOVES and she had NAIL POLISH on. Bleeding at the site went all over her hands and mine. What a mess and very unsanitary. OR staff were outstanding and introduced themselves and explained everything to me. The only downside in the OR was I was not given a bouffant head covering to wear during the surgery. I have had many surgeries and never been bare headed in any of them until this one. Recovery nurse was very unprofessional and kept asking me what was wrong when I couldn’t even talk. She was very curt at times and impatient with me. Upon arrival back in the room, I found my lunch had been delivered 3 hours earlier so it was cold and inedible. Was very happy to be released and go home. Nursing staff in this hospital, at least ones on the second floor, need a lot training on their jobs. Worst experience ever with a nursing staff in a hospital setting."

"The hospital is very clean and the interior is very modern with interesting designs. I have not personally been treated for an ailment at this hospital other than minor tests. However, I know numerous patients that have been treated here. Most people I know, for any complicated operation or treatments, opt to travel to Harlingen or head to a specialized clinic or hospital in San Antonio, Austin or Huston."