Grace Surgical Hospital
7509 Marsha Sharp Freeway West, Lubbock, TX 79424
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About the Business
Grace Surgical Hospital is a leading health institution located at 7509 Marsha Sharp Freeway West in Lubbock, Texas, United States. As a specialized surgical hospital, we provide top-notch medical care and cutting-edge surgical procedures to our patients. Our team of highly skilled surgeons, nurses, and support staff are dedicated to delivering compassionate and personalized care to each patient. With state-of-the-art facilities and advanced technology, Grace Surgical Hospital is committed to ensuring the best possible outcomes for our patients. Visit us today to experience the exceptional care and expertise that sets us apart as a premier surgical hospital.
Reviews
"Mom had surgery at Grace Surgical in early 2024 and she had an amazing experience. The staff was wonderful to her and our family - cannot say enough good things about the caregivers! Highly recommend!!"
"Marla and her complete staff was excellent. I have had 2 different surgeries there in the last 3 months with super care both times!"
"Many wonderful and professional people here, and I applaud them! However, some nurses are loud, self absorbed, and having a desk party while patients wait. I sat alone and unacknowledged, for my husband to get out of recovery, for over 2 hours. That was after the dr told me he should be coming right up. I finally asked at the desk and they said oh I guess you were the person recovery called about a while ago. Then cut me off, totally unconcerned about my fears and concerns for a loved one, and went on with their loud inane conversation. They could have at least given me the message to allay my fears, because I was worried. The facility felt like an empty unwelcoming ghost hospital with a boisterous unrelated comedy soundtrack preventing patients from resting and healing. There was nowhere in the room to rest except a skinny bench seat and a tall chair, no blankets or pillows in the closet, so I went home, 2 hours away. I should have stayed; his night was horrific. The doctor discussed orders for pain medication with me previously, but, later, while on the phone, I heard the nurse arguing around that. My husband said he writhed in pain, all night, alone. When the doctor came in he said the nerve block had failed!!!!!"
"I paid for my ultrasound the day I got it. Then was charged an additional fee I wasn't informed about. Also no one ever called me to discuss my ultrasound even though they said I would be contacted. I went up there a couple weeks later and was sent from desk to desk and finally told they won't help me and that if I didn't recieve a call that's a good thing. Except I'm still in pain and haven't been informed on what my next coarse of action should be. My wife called after that and left a message with the office to call me and they still never did."
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