KFC

"Stopped in and picked up dinner for the family. It was just ok. The famous bowl was lacking in the chicken department which was a little disappointing."

"Got the fill up box in Arnold. Not good at all. Extra crispy was actually hard. Very dry white meat including the nuggets. Also got a side of coleslaw. Did they change the recipe? Won't go back."

"Stood at the counter for 10 minutes while everybody walk past me finally I had to yell out hello chicken people! Some lady come around the corner and said what do you need? How about I need some food! She said what's your order number I said I don't have an order number because I need to place an order with you she said I don't have time to take your order go through my drive-thru. If this isn't the most ridiculous thing I've ever heard in my life I don't know what is. There was another gentleman in there trying to figure out how to use their automated kiosk system he was getting frustrated I've already been there and refused to use it if I come to a restaurant I want somebody to ask me what I want what am I paying for? If there's no service involved I might as well just go to the grocery store and cook my own damn chicken. What a shame. Not only did I turn around and leave so did the guy that was cussing at the kiosk station."

"I went to this location today, and this is not the first time I have had this exact issue. Partly, I'm to blame. I should have sat at the drive up window and unpacked my entire order to ensure that the KFC staff was doing their job in lieu of that KFC's manager! My order consisted of the TWO CAN DINE for $12.99. You get 3-legs & 2-thighs, 2 individual sides each of coleslaw & mashed and gravy & 2 biscuits. I got home and found I received 5 chicken fingers, a small order of fries, a mashed and gravy, and no biscuit. By the way, this KFC no longer offers Jelly. I'm handicapped and use a walker, so nothing is easy! Already sitting at my kitchen table, I had to pack up the wrong order and drive 2½ miles back to KFC. I asked for the manager, and he came to the window, I handed him my order & the receipt, and as nicely as possible, I asked him if what I ordered was in that box? He said no, it's not. I explained to him my physical issues, and he just kind of stood there. Finally, he asked if I wanted a refund or re-do the order. I said it would be nice to give me a new order and give me a refund, and that fell on deaf ears. I requested a new order, and the manager with the wrong order in hand said something on his way to get my new order, and one of the gals back there thought it was funny. How these fast food joints stay in business is dside me!"