Banfield Pet Hospital

"Staff is not informative at all. Staff is not helpful. Everything is “that’s normal” my puppy has TWO ear infections and just left Banfield yesterday for check up. I took him to get looked at by a caring facility because he was just not himself. Will not be going back. Don’t take your babies here! Even the grooming department sucks. Go to petco in sienna they just opened with informative people and friendly faces. This place literally just wants your money. And it’s not easy getting out of your “plan” with them so don’t even sign up! I pay a lot just to turn around and pay another company because this place just wants money."

"If we could leave 0 star that would be our rating. Our dog has been a patient here for a very long time and he has been obese and have been having ear and skin infections from “allergies”. They recommended us food that would help him (purina pro plan) and we got that food for our dog. It took them 6.5 years to even recommend us food that was better for our dog. They just kept seeing our dog without telling us what we can do at home with his diet and they would keep seeing him charging us money because he would always be sick. So our mom decided to start making home cooked meals for our dog to help him lose weight and he has been happier, more energetic, no more skin infections, shinier fur, and most importantly lost 15 lbs and is almost at a good healthy weight for a boxer. As for his ear infection, we’ve been doing everything they instructed to treat it, doing the treatments they recommended because we don’t mind paying for his treatments AS LONG AS THEY ACTUALLY WORK. They never told us if there was anything in specific that has been causing these infections so we can change it or prevent it and provide a healthy environment for our dog to keep him from suffering. But they don’t tell us anything and just keep charging us for these treatments that never worked. They never cared about our dog and just want our money. They even had the audacity to tell my mom that we haven’t been paying attention to our dog even though my mom spend a lot of her time cooking for our dog to make him healthier. Please avoid this place if you love your pet. They just want your money."

"They are good, but I would recommend looking for others before choosing this one because they are in the expensive side if you have more than one pet."

"Professional, Courteous, Friendly Staff, Finished with Buddy in no time. He left there smelling good and looking good, smiling and happy"

"The vet team is great! They took my pet in for a last minute comprehensive exam. The visit was quick and effortless! Curbside pick up and drop off is wonderful! We will be back!"