Walgreens

"One of the worst experiences, just got hung up on and had to wait twenty minutes on hold. The pharmacist is unqualified, it’s so sad!"

"Most dysfunctional pharmacy ever! The only consistancies Ive experienced, prescriptions incorrect, or, incomplete. Multiple phone calls and text telling you all prescriptions are ready only to drive to that location with incorrect order or not complete. Giving CVS a try across the street."

"waited in line for over 54 minutes for the person sitting in their car waiting for script to be filled. I am not doing business with this store or any store anymore. This is so wrong. making people who just got out of surgery wait behind parked cars in the line so we cant drop of our perscriptions. Yall are no professional at all. joke.,"

"We had lost a family member and needed a canvas print for the memorial service. I placed the order days in advance, but apparently they were out of supplies, and no one called to tell me. I learned this when I went to pick up the large canvas print. I spoke with Teresa at the Lakeway location who was apologetic and said I should have been called. Teresa and Katelyn (behind the photo counter talked, and Teresa said they will call the other location. She asked if I could come back tomorrow or later to pick it up, but I told her I was unable as I needed within the next 2 hrs.. Katelyn, asked Teresa (I am guessing a supervisor) permission to leave the store and go get what was needed from the other location. To which Teresa replied, yes, please. Katelyn grabbed a helmet and quickly went out he door to jump on her motorcycle. I said thank you and please be safe. Teresa, always with a smile, handled the front register and the photo section, without missing a beat while Katelyn was away. No one waited, except for me, which I was happy to do. I couldn't believe how genuine they both were and concerned they were to make this right so we could get to the service. Katelyn was back quickly, with the wood stakes sticking out of her backpack. In the meantime, Teresa got the print set up and ready, since there were no other customers in the store. Katelyn came in, and didn't even remove her helmet. They worked quickly together and it was completed. I can't thank them enough for being so thoughtful and going out of their way to make this happen for not only me, but my entire family. It would have been so easy for them to say, nothing I can do, or you should have been called so not my problem, but they jumped into how can we help mode. They were amazing and really compassionate about the situation. Walgreens continues to give a sense of community with their caring and dedicated employees. I snapped a photo, because I was just so impressed and I knew I was going to write a review about these two dynamic individuals."

"Was in town for a few days visiting my father and realized on day 2 I had forgotten to pack a prescription that you cannot just quit cold turkey without terrible side effects. I was nauseated and crying and felt super panicky. My doctor's office wasn't being super responsive. Since my prescription is held at a Walgreens, I called this location's pharmacy to ask for a refill just to get me through vacation. The woman who answered the phone was incredibly sympathetic, understood the position I was in, transferred my prescription, and applied a coupon to reduce my out-of-pocket cost (insurance wouldn't cover since it wasn't time for refill). The prescription was ready within 15 minutes and everyone was just so kind. I told them they were my personal angels that weekend. Thank you to the pharmacy staff for your service and empathy!!"