VCA Arbor Animal Hospital

"We’ve been bringing our two cats to the Balcones Woods VCA for the past three years now. We’ve always had a fantastic experience at this clinic and the staff - the vets, the techs, and the front desk folks. Their love for animals is very evident and they are so gentle and loving with our cats. Want to give a special shoutout to Dr. Lucia - she is wonderful! She always takes time to examine our cats thoroughly and answer our questions. Would highly recommend this particular practice."

"I moved down here 2 years ago and went thru 3 different animal hospitals until finding VCA Arbor. The staff is amazing, the facility is extremely clean, and the overall feel is very welcoming. I can't remember everyone's name so far but Shannon, Kelly, and Dr. Ortiz made the early experience wonderful. Strongly suggest"

"This is the best vet clinic ever. We had a great experience with them through the life and eventual passing of our last pup Mollie, and are happy to visit again with our new floofy boy Waffles. Everybody at the office, from the reception to the vet techs to the vets, are super kind, love the animals, and extremely accommodating to the humans :) I’ve gotten in last minute for appointments several times and am grateful for their flexibility and helpfulness! If you live in the area (or even if you don’t!) I highly, highly recommend."

"My 6-month-old kitten needs to be neutered so this required a wellness exam as it was also the first time that they had seen us. They were the best clinic I had spoken to BY FAR. Simply put, they actually answered my questions without an attitude, unlike at other vet clinics. The exams alone are $91 which is pretty pricey compared to the at-home service from The Vets Austin (also great vets without leaving your home). I was given an estimate for the neuter for about $345 so let's see how true this is once we do go through the surgery. The reception staff and techs were really nice and sweet, although the tech seemed a bit nervous when approaching my kitten. I have seen Dr. Wood and Dr. Curran and both were great thus far! They both answered my questions and Dr. Curran reassured me about the process for the neuter. The one thing that I did notice on both visits is that the wait time was pretty long, more than 30 minutes to actually see the vet so if you are taking time off work, I would suggest taking up to 1 hour extra off work to accommodate any delays. We were fortunate that we were in the exam room for the majority of the wait period so my kitten was able to stay calm and not be around other animals but this is something that could be an issue for other fur babies."

"Dr. Ortiz and her team I’ve been our Vet for over 15 years. Our dogs, Harley, Charlie, Grayson,, Bailey, Lucy are our children and Dr Ortiz and the team notice and give them the love and attention they deserve. Throughout the years, they have taken care of our children better than most people take care of their human children. Dr. Ortiz is extremely knowledgeable, very patient, compassionate, and understanding as we walk through every lifecycle of our children’s life. From helping us through the puppy stage with, dealing with cancer with Grayson, Bailey’s itchy problems at two years old, to Harley, and Charlie, and all their stages of their senior life hood. She has been there at every turn, and I cannot say how much I respect and appreciate everything she has done for entire family. They make us feel like part of the family, and everyone on the team is compassionate and helps take care of them to the fullest of their capabilities. I would strongly encourage anybody has any fur babies to see them. I did not have enough adjectives to explain how amazing the entire team at VCA Arbor animal is I drive 35+ minutes to see them just to make sure our fur babies get the best absolute care. Thank you so very much for always being there we really appreciate all that you do!"