CVS 7010 Fry Road, Cypress, TX 77433

"I went to that location to pick up my blood pressure medicine and was instructed by the pharmacist to wait a few minutes, I told the pharmacist that ill be back next day. As promised i went back to get the medicine and was attended by a very very rude pharmacy tech by the name of Maria . She walked away from me and when I told her the pharmacist said he was filling the prescription and now it’s not available. This girl proceeded to tell me what do I need her to do and walked away from me. One of her colleagues noticed the disrespect and said to her that the customer is talking to you she answered to her colleague to ignore me. Now I’m non white non Hispanic so should I take it as racist behavior or she lacks respect, empathy and common sense. I’ve been going to that pharmacy for 14 years now and this treatment was despicable. If that’s the type of attitude she has towards customers then it’s very bad for business. Our insurance pays , plus I pay out of pocket to have such a person be so disrespectful to clients . Do better CVS with some of your staff. Be careful who you hire."

"This is the worst pharmacy I have ever had to deal with. They are always out of what I need. Horrible customer service. The app says my prescription is filled then I get there and...no it's not filled and I have wait or come back. Awful! I never had these issues with Walgreens but unfortunately my plan has useless CVS. Can't wait to change providers."

"no way yall are so busy that i have to be on hold for 20+ minutes to talk to a real person. *edit: after driving there and telling them i didn't need my other medications and was picking up only one they told me it was expired, which turns out i have to contact my provider for, yet they still told me to come back in an hour to get it. didn't trust it—waited then called instead of driving—got told to wait again but to come in 45 minutes. then came after at least an hour and was given the medication i specifically said i was not picking up. had me wait all day until it was too late for my providers to even reach back to me and fill my medication. shout out to andrea who did my refund i would give her 5 stars because she was nice even though i was obviously irritated and 1 star for everyone else's communication."

"Agree with most of the reviews on this page. If I had the option, I would give it zero stars. I called regarding the status of filing a prescription. I was told that it was two minutes till her lunch break and she would call me back. She did call me back, but then lied about product availability. I was told that none of the CVS stores within a 20-mile radius had the item I was looking for in stock. Funny enough, I had a hunch that she was lying and called the cvs five minutes away and guess what… they had exactly what I needed! I proceeded to talk to the supervisor and instead of accepting the compliant and teaching his staff, he was completely negligent to make the pharmacy a better place! Very sad! DO NOT FILL YOUR PRESCRIPTION HERE. AVOID AT ALL COSTS."

"Apparently you have to give them at least 1 star. This is absolute worst pharmacy on the planet. I spoke to them multiple times confirming that a Prescription would be ready for pick up on a Sunday. Even confirmed with the the Day before that it was in stock and that there were no issues. Only to go there Sunday and told it could not be filled and treated very rudely. My Insurance Company pushes us to them, but I will be going somewhere else and paying the difference. They have more employees than most pharmacies that I have been and they still cannot get a thing right. They do not deserve even one star. No wonder they are closing stores everywhere. Cut the cord and close them all. At least the suffering will be over."