PetSmart

"My 4 yr old daughter and I came in to inquire and possibly buy a new fish along with upgraded equipment, food, etc.. I’m not sure if it was due to the color of my skin or the employee simply thinking that I was incapable of purchasing anything in the store. Upon our final pick, we were told that she wasn’t going to sell us a fish and she had decided to refuse this just because we previously owned a beta tank. We spoke with a manager but almost positive that they won’t do anything about the judgment and lack of customer service but I’ll be sending the ext details to the corporate office."

"This time I took our little Chihuahua mix to PetSmart for claw clipping instead of the vet. I love the vet, just trying to save a few bucks. As it turned out, there's only $5 difference, but the groomers were super friendly, very professional, and Petunia was instantly at ease. They not only clipped, they smoothed down the resulting sharp edges without me even asking. I also found that even the cashier was very knowledgeable about products and services. It was a fun experience. I'll be going back!"

"The staff at the veterinary clinic are awesome! They treat your pet as if it was their own and spend time with you going over everything you may have concerns about. They don’t try to rush you out of the office which I like. Will definitely be recommending to all my family and friends. ☺️"

"We will be back!!!! I brought my baby here for boarding when I traveled to Galveston this past weekend. The Galveston location does not have a PetsHotel yet. As I walked through the door I was impressed with how clean the store was. The staff are friendly and greet you as you come in. This was my pups first time boarding at a Petsmart so I wasn’t sure what to expect. After dropping him off I was thrilled that staff had contacted me to give me an update on my furbaby. They also included two photos. When I picked him up I received a cute pawgress report of his behavior while boarding. He even had a cute bandana on. The staff really enjoyed my pup and he enjoyed them as well. I highly recommend this Petsmart location to anyone who needing day care or boarding."

"Petsmart has amazing groomers that aren’t noticed enough for their fine work. Izabelah is by far the best groomer there! She is extremely courteous and knowledgeable. Most importantly she is so friendly and lovely with my dog Opie. He isn’t always an easy dog to work with but she does a fantastic job! 10/10 recommend! Schedule your next appointment with Izabelah and you won’t regret it! Pics included are before and after a his last groom that I took outside of petsmart."