PetSmart
9718 Katy Freeway, Houston, TX 77055
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
9718 Katy Fwy, Houston, TX 77055, United States
About the Business
PetSmart is a popular pet store located at 9718 Katy Freeway in Houston, Texas. This institution offers a wide range of products and services for all types of pets, including dogs, cats, birds, fish, and small animals. Customers can find everything they need to care for their furry friends, from food and toys to grooming supplies and training classes. With knowledgeable staff and a convenient location, PetSmart is the go-to destination for pet owners in Houston.
Reviews
"My recent experience with PetSmart's grooming service was beyond disappointing. Despite shelling out $80, the results were shockingly subpar. Not only were my dog's nails poorly cut, resulting in blood spots, and her hair unevenly trimmed with visible razor marks, but she also didn't even smell clean. It seemed as though they hadn't even bothered to bathe her properly. The lack of care and attention to detail displayed by the groomer was appalling. Even worse, there was no attempt to rectify the situation or offer a proper apology. For such a hefty price tag, I expected far better service and results. Needless to say, I will never subject my pet to PetSmart's grooming services again."
"aweful customer service mandy & corey were rude. we waited for help by the fish for 10 mins before mandy came. then once mandy went to help another customer we waited for another 10-15 mins. manager kept walking by and seemed like he was avoiding the area. another fish customer got a manager (aka corey) and we asked for help as well and he was extremely rude and had aweful attitude. if i could leave 0 stars i absolutely would. definitely would take PET CO over this store"
"It was a shame this afternoon that their card machines weren't functioning, but I trotted over to HEB to hit the cashpoint machine with a detour on cat food. Apparently friskee's kitten patê is cheaper than petsmart."
"Double Wow, I am so glad I live close by. Try finding something for my beautiful bulldog Chihuahua she love it food gravy. Give them 5 star ⭐⭐⭐⭐⭐"
"Timothy is always so friendly and patient! You can tell he really loves dogs and he does a good job at giving my dog a teddy bear cut."
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