Hilton Garden Inn Schaumburg

"The front desk was extremely nice and welcoming. Clean room and the amenities were perfect. Internet speeds were perfect and I could stream movies and games."

"We must be having an earth quake or there’s a gymnastic team tryouts or maybe we are being bombed by thoughtless people from room 602. The floors in our suite are vibrating so bad I think we will have visitors crashing through the ceiling at any minute. By the sound of things I’m certain the adults are not even in the room. House keeping will have one heck of a mess to clean up in the morning. It was a long drive to get here I pray we get to sleep. Happy New Year to all!"

"Marilyn at the front desk totally made this a 5star review! She went out of her way to make our stay a great one! The rooms were clean, the beds were comfortable, the location was great for nearby attractions and the price was decent."

"The rooms are showing their wear and tear in the corners and other places. Still clean and nice to stay in. Second stay here I got a room by the pool which smelled like sewage and airfreshner so you know house keeping was aware of the issue but staff changed my room quickly. Despite that one room, the other rooms I have stayed at were up to standard."

"I stayed at this location for a weekend because I was in town for a wedding. Great location around quite a few places that I needed to visit for my short stay. Yet, the downfall of this establishment as I was there I noticed that I did not get housekeeping the next morning, so I proceed to go to the front desk to get towels that was need, and see why housekeeping did not come around for the day. I was told it is only upon request which I feel should have been told to me once I checked in instead of me having to inquire about it. Secondly, I was told someone would bring the towels to my room which someone did about 30 minutes later.Which cause a little frustration because why would a guest have to wait that long. Lastly, on Sunday when I checked out , and less than an hour I receive my email as I was on the road going home I see that there is a cleaning fee for $250 on my invoice. I reach out to the hotel for them to explain to me that I was charged for smoking when I am not a smoker. They stated that they found tobacco shavings in the garbage. If you are going to accuse someone of smoking they will have to come better than that who really check garbage bags to see if someone has been smoking. This is absurd, and makes this my first time to the property, and the last!! I will tell anyone that books for this location to be very careful about the things they do to overcharge you to make money or get brownie points. I travel a lot for work, and have never had experience such foolery. #Hilton Garden Dump!!!"