Allure Beauty Lounge

"i’ve been learning how to do my natural hair for the last year and wanted to find a salon that catered to my specific hair care needs. I had a great experience with Ambra! I was able to express my concerns about my wash day process and products I was using and she gave me great feedback and advice on how to achieve the results I was looking for. I was very comfortable and felt welcomed by everyone at the salon, definitely returning soon!"

"Do not come to this salon! Ambra is the worst hair stylist I have ever been to. Ambra ruined my hair and caused severe breakage in one section and pain and damage to my scalp. Ambra treated me horribly, had a nasty attitude, and did my hair so poorly that my scalp still hurts and is tender now over a month later. I told Ambra I’m getting married this year and needed to be careful with my hair and she didn’t care. Her services and character towards me were a complete disaster! I have very tightly coiled hair, and I came into my appointment for a flexi rod set with so much hope because she appeared great online and the positive reviews. Ambra barely greeted me when I walked in. She didn’t check in to ask things like “is the temperature of the water okay?”, and she ripped through my hair at every step of the process. During my appointment, Ambra was very unprofessional, extremely rude, and a very uneducated stylist. Her equipment is low quality and the salon does not look as nice as the pictures. Ambra gave me an extremely basic wash without throughly detangling before and during the service (which I was told they would do) which created unnecessary tangles. Where the most damage was done was Ambra’s complete LACK of knowledge on how to detangle 4b/4c hair with low manipulation and her inability to adjust or listen when I spoke up about her ripping through my hair. Ambra ripped through my hair so much that I still have an ongoing headache 2 days later. During the appointment, I looked very upset and Ambra literally said to me “are you paranoid? You’re giving off very paranoid energy?” I do not have enough words for how RUDE, ARROGANT, and NOT GENTLE, of a person Ambra is. Her accusing me of being paranoid, instead of kindly asking if something was wrong was extremely unprofessional and insulting and showed how she projects any issues the client is experiencing on the client instead of self-regulating to handle problems. I told her my hair felt like it was being ripped and that it does better being tangled from the ends to the roots. She did not care. She did not check in on if it got better. When she would hit a tangle, she would PULL, RIP, and YANK through it instead of slowing down to detangle it properly. She ripped through my roots every single time she needed to part it. What Ambra should have done is SLOWED DOWN (she seemed in a rush the whole time just to do her son and bf’s hair) to give my hair the care it deserved and to listen to my needs for my hair. I don’t care how long you have been a professional. Not all professionals have the training they need for kinky hair! Being natural your whole life does NOT qualify you as an expert who can’t be told anything about someone else’s kinky coily hair. And not all professionals listen to their clients. The way my hair and I was treated was not right!!!! I ended up asking to leave early because Ambra’s dryer didn’t even fit over my flexi rods and my hair was drying unevenly and the heat to my crown was causing it to hurt even more. Ambra did not ask what she could have done better like a true professional and instead started speaking at me very accusingly with “You” statements and again tried to suggest everything I raised to her was in my head because she’s the professional and “she’s right.” Absolutely disgusting. She did not say I’m sorry, she did not show care that I felt my experience was negative, she raised her voice, she disrespected me, and I’m sure she talked about me when I left. Ambra let me down every step of the way. My mom noticed none of the hair textures she had on the wall as “Black hair textures” had tightly coiled hair like mine. I believe this is because Ambra does NOT know how to properly and professionally care for tightly textured clients no matter what she says. A true professional would have listened to my needs, cared that something was wrong, and not tried to blame me for what I was noticing. A truly disgusting experience that I would recommend to no one despite her claims or the positive reviews."

"Sydney was amazing, she is very skilled in different textures of hair! From the moment I walked in she made me feel welcome. After trying to find a stylist who don’t cut corners, who actually will wash and give you an amazing silk press! I’m so happy to find Sydney! I will definitely not only recommend her to others but also be returning as my personal stylist!"

"Amazing experience!! The salon was clean and the staff were very professional and welcoming. Ambra is such a sweet and funny stylist who does her job well. She was very gentle and precise with my hair. I was more than satisfied with the final look. 12/10 would recommend~~ most likely will be coming back for color!"