Runkle's Custom Pools & Spas 304 Perkins Street, Bastrop, TX 78602

"David and his guys did a fantastic job on our pool re-plaster! His consistent professionalism and communication are so refreshing from a service company!! We love the work, it was reasonably priced, and we can’t recommend highly enough."

"I stopped into their shop to inquire about receiving a bid to install a pool. I gave them drawings etc and they committed to calling me and schedule a time to come out to my house. After several days, still no response. They must be extremely busy and must not need the business. I’m moving onto other builders that need the business. I wouldn’t suggest waiting your time with this company."

"I am a newly "adopted customer" for this great service oriented company. I have been with another Austin Pool company for five years and was lost on what "true" customer service could be. Every technichian that has come to house - is professional - really has the expertise of pool mangement - but equally importantly - knows the value of getting to know me as the customer - the house - the kids - the dogs - all the surroundings that help them be successful and help me (the client) know that I can trust them, their people, and their services. Well Done Runkle! Shame on me for going with the incumbent and not searching you out five years ago!"

"Very unhappy, Horrible service, I bought their supplies, had them build a very expensive rock waterfall, they talked me into replacing my DE filter with a sand filter. The waterfall still leaks, the sand filter doesn't filter out dead algae or other fine particles that the DE filter did just fine. Now my pool is constantly cloudy and requires constant vacuuming. He refuses to even call me back after leaving several messages on his phone and in person with his wife over a 6 month process. I'm now hiring another pool company who says I shouldn't be having filtering problems come out to break down the filter to see what's wrong."

"I bought my house in Cedar Creek 2 years ago and inherited Runkles pool service with the house. I am so glad I did as they have always had great customer service. This year I had them put in the salt water system instead of the chlorinator system. I love it. Feels better on your skin , feels "healthier". Highly recommend them for repair, service and customer service. They even repaired some brick work on my garage."