Ray Chevrolet Service

"Great service, great sales people & everyone all around!"

"Stopped by for a quick oil change. They also offered free multi point inspection and tire rotation. There were some issues observed by the team which was reported to me via text with link detailing the issue observed by the team with pictures and an estimate for the fix. I was able to decline without even speaking to any one at the comfort of waiting area. Kyle Miller was very professional and courteous. Overall, it was a positive experience."

"This review is about a recent visit I had with Ray Chevrolet Service. I brought my vehicle to the service department for a visual inspection. After inspection the service report read that I needed oil pan gasket replacement. I asked if the advisor saw the oil leak or a photo. No. Service wanted to replace my entire oil pan for a total cost of $1,200.00 with three hours worth of labor. Following the diagnosis I visited two other mechanic shops. Both different mechanics performed a visual inspection. Both concurred the pan didn’t need to be replaced. The second stated the oil gasket was leaking. They allowed me to walk under the vehicle and see the leak. They stated the oil gasket needed to be replaced not the pan. The repair was completed in one hour. The gasket cost $160.00. Since the repair it has not leaked; they performed a follow up visual inspection after installation. Ray Chevrolet will turnkey vehicle parts and charge obscene prices for repairs that may not need to be done. I’d use discretion having this dealer complete repairs on your vehicle. I am not happy they were more than willing to take $1,000.00 for an entire oil pan gasket assembly unit that didn’t need to be replaced. Additionally, every time I visit the dealership the sales department manager tries to purchase my vehicle. This time the sales manager and a second sales assistant didn’t even acknowledge me while I watched them walk around my vehicle in the parking lot five feet away from them. They called me while I still at Ray’s service department. On several separate occasions sales has offered me a less than desirable price for my used vehicle in hopes I will trade it for a more expensive inflated vehicle that is of less quality. If they gave me what I wanted for my vehicle then maybe I’d consider. They low ball me every time."

"The Service Writers were great. My oil change did cost me $230! I know it's the Camaro 2SS LT1 engine needing 10 quarts, but damn. We used the GM Full Synthetic that they purchase in 55 gallon barrel bulk. Not much worried about price. There is no where to park. They let what appears to be young kids drive your vehicle in and out of the garage. Scarey! They did not check and add air to the tires even though the dash clearly says tires low. They didn't run the car through the car wash even though I asked and lifetime washes came with the purchase of the car from there dealership. There may just be to many negatives to go back."

"When in with check engine light on. Need cam/crankshaft correlation set. Truck was returned without check engine light, 48 hours later I went to have emissions tested, failed, check engine was still signaling to emissions but was not lit up on dash. Was told bulb burned out. Returned to service for repair, they could not get it passed emissions. Wanted to start replacing parts to try and fix, parts they want to change are only 18 months old in truck. Truck returned to me with no resolution and still failing emissions. Frustrating."