All Family Dental and Braces

"My experience at this dentist office was absolutely horrific and traumatizing for my three-year-old son. He is mildly autistic, and it was his first full-time going to the dentist. This is a pediatric office, so they should be aware on how to handle multiple types of kids. When my son would not fully cooperate, the dentist threw her hands up, kept sighing, kept smacking her teeth. At one point, she even tried to force him back down in the chair by pushing on his chest. I kept saying, ‘never mind we’ll do this another time he’s clearly not ready,’ to which she kept ignoring, and getting louder and angrier with my son. These people are horrible. They also had his name spelled wrong, his date of birth wrong, and originally listed that he was a girl. Absolutely ruthless and neglectful and the dentists have no idea how to actually handle kids."

"Everyone was very nice and very considerate to my daughter who is extremely anxious about seeing the dentist. They were kind, gentle and reassuring. Thank you so much!"

"Not very professional! The office staff needs etiquette classes. Trying to get my son in for an appt due to tooth pain. We were disconnected on the call just as we were scheduling and when I called back, 5+ times, they hung up on my every time! Seriously? Answer the call, make the appt and move on with your day!!"

"Please do not bring your child here. I waited too long to post this but I have to share. I know it’s hard to find a pediatric dentist if you have state insurance. But please, save yourself and your child the trauma. Vibes are off as soon as you walk in the door. The waiting area and exam rooms/areas are dirty. Like, visibly dirty. I took a photo but can’t seem to find it to post. The entire office smells so strongly of air freshener it’s nauseating. My son was 4 during our first visit (his first dental visit ever) and while Dr. Winnie was kind when we saw her at our first and second cleaning, which is the only reason I brought him back to have a cavity filled, the assistants and person who actually came to do the filling were not. The X-rays were so stressful for him because he struggled with the bite wing as he has some motor function issues and he was very anxious and uncomfortable, and the person taking the X-rays got so frustrated with him not biting down properly. The sunglasses used to shield his eyes from the overhead light were so, so dirty. I had to call the office after leaving because no one gave me post visit instructions as far as how long to wait before drinking or eating. The third and final visit was really traumatic for my son. You’d think he was the first child they’d ever treated who was nervous about having a gas mask strapped to his face, a too large bite block crammed in his mouth followed by a drill+tools+suction, having instructions barked at him and being unable to hold his moms hand, nothing being explained to him, all the while assistants and front desk staff filtered in and out of the room the entire time, discussing how upset my son was and what they’d order for lunch. No less than 5 people who were uninvolved with the procedure came in. We ended up leaving with a cavity drilled and then filled with a temporary filling and were told we should go to a specialist since they couldn’t finish the procedure. I don’t even know the name of the person was who did the “procedure,” because they never introduced themselves or even said as much as “hello” before she just dove right in. We have friends and family in the dental field (unfortunately all out of state) who were horrified at the details and told me nothing about this office was normal or acceptable. I’d sooner fill his cavities myself before I brought him back here."