Kroger Pharmacy 13133 Veterans Memorial Drive, Houston, TX 77014

"I always get my prescription on time"

"Don't have to wait long. Staff does a good job getting prescriptions filled in a timely manner ."

"I really would like to commend Liz. She is always very helpful and friendly when I come to pick up my prescriptions! I have never had any major problems with this pharmacy. I shop at Kroger and this location is close to my house, so I use the pharmacy here for the convenience. Sometimes there is a wait, sometimes not. Never more than 10 minutes. I feel like this pharmacy could use more staff during peak hours - sometimes there is only 1 pharmacist there to assist the customers waiting in line inside and also outside at the pick-up window. Not fair to them or the customers."

"So we contacted this Kroger to find out about our order being ready that was sent to them at 2:10pm. We were told at 5:30pm that it is found in their system…They had not done it yet and would be ready in 30 minutes. We were also told that one of the two prescriptions would not be ready till the following day at noon. No problem and we told them we would just pick up the both the following day. So again we came for both prescriptions this time and come to find out there is an issue with how one prescription was prescribed. It is 6:30pm and no call to us about this issue. They have our contact info. Even worse, the other prescription was not even done. Something that could have easily been fixed by contacting us and if the Dr office is not responding to the pharmacy. We will make something happen. Very disappointed in this pharmacy. We will be taking our business elsewhere. I do not recommend this pharmacy at all."

"I have filled at this location for many years. Never had any issues until today, with a regular prescription for my son. I hand the rx and my id over and the pharmacist refuses to fill it because the id birthday (mine) isn’t the same on the rx. IT WOULDNT BE BECAUSE MY SON IS THE PATIENT AND IM THE ADULT. Something so little and the MANAGER COULDNT FIGURE THAT OUT. Thankfully Walgreens down the road will have the script ready shortly."