Long Prairie Pharmacy
4921 Long Prairie Road, Flower Mound, TX 75028
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About the Business
Long Prairie Pharmacy is a trusted drugstore and health institution located at 4921 Long Prairie Road in Flower Mound, Texas. As a full-service pharmacy, we are committed to providing top-notch pharmaceutical services and health products to our valued customers. Our knowledgeable staff is dedicated to ensuring that you receive the best care and advice for all your health needs. Whether you are looking for prescription medications, over-the-counter remedies, or health and wellness products, Long Prairie Pharmacy has you covered. Visit us today and experience the convenience and personalized service that sets us apart from the rest.
Reviews
"Totally unhelpful staff. No suggestions when medicine was not covered by insurance. Apparently a pharmacy that only caters to the rich. No concern for customer needs."
"I've used Long Prairie for multiple years. I am out of state and they are able to get my prescription for a reasonable price. Always excellent prompt service. Today I had the pleasure of being helped by Karen and she was fantastic. I would recommend this pharmacy to all friends and family. Excellent customer service!"
"I have had issues with shipping of medicine to my residence for the 8 months. I have a prescription that was never delivered and then sent back to Long Prairie. I received a call mentioning the medicine was shipped back and they were going to re-ship Fedex. At this point signature was supposed to be required. Instead, they shipped without signature required. The shipment of course, did not make it. I called to speak with a manager, and they claim Fedex left the package at my back door. Unfortunately, I do not have a package from Long Prairie and when I spoke with the manager, she laughed at me when I mentioned that this package was supposed to be sent with signature. She said, “let me go back and listen to the recording”. That is unacceptable treatment of a customer who needs their medication. If a shipment fails, it should be standard process the next shipment requires signature, regardless of customer request of signature. Medication is an important item that cannot be left to chance."
"My dermatologist sent my script here and they called me exactly 24 hrs later ready to get my address and payment. So impressed with the overnight shipping. They really have made a great first impression on me! My script arrived today and I couldn't be happier with the service!"
"I have had such a great experience with this pharmacy. They worked with my insurance when Walgreens wanted to charge me $700+ for one of my prescriptions. Long Prairie called and dealt with my insurance without me having to get involved and I ended up only paying $75. They called to get my shipping and payment and even emailed me confirmation of delivery scheduled. If that isn't great service then I don't know what is."
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