Kroger Pharmacy

"In my time using this pharmacy, I’ve either had prescriptions filled at the very last possible moment or filled late to where I missed a normally scheduled dose. I always have trouble getting correct needles, it’s like the first time someone asks for needles there every time I try to get them. They seem to always be overworked, understaffed, and have a high turnover rate (every time I go it is someone different helping me). The staff usually seems tired and defeated. I can not in good conscience recommend this pharmacy. Pretty much any other place would be better. Absolutely horrible management and staffing. I’m switching my prescriptions away from here, no amount of savings on my medicine is worth the experience of dealing with this pharmacy."

"Horrible service. I was told two different times that my meds would be ready the next morning. I go to pickup my meds the next morning and, lo and behold, am told it would be another 30 minutes. I asked if they offer text message notifications and was advised they do. Why not proactively offer that option upfront instead of having me call/visit? What a waste of time. Take your business elsewhere."

"Horrible service. My prescription was sent in and confirmed received at 6pm on Wednesday. Thursday morning their automated system said it would be available a week later, which was surprising since it is a very common medication. I called the Pharmacy and was told it would be ready by 2:30pm. At 3:30pm I'm now told it should be ready by 5:30pm. How does a prescription, which did not have to be ordered in, take basically 24 hours to fill? Their response was that mine was not the only prescription they are filling. I'm not impressed or amused."

"The pharmacy staffs have no care for their customers. Very extremely poor customer service at this pharmacy Kroger location. They are very rude. (The pharmacist he’s the only one that understand and care for his clients.) I don’t ever write a bad review for anyone but these staffs need to know that is very important to treat people with kindness and caring. To the staffs, if you don’t like people you shouldn’t work with customers services!"

"I have been filling my prescriptions here since they opened, but I recently transferred one to a different pharmacy because I was traveling. Now that I am home and need that prescription transferred back, they tell me they aren't accepting transfers because they don't have time. I told them how important this medicine is and that I need it right away, but it made no difference. I called Community Pharmacy up the street and they are happy to help me. I'll be moving all my family's prescriptions there since they have time to provide service when we need it."