Walgreens

"This is the second time I’ve experienced the attitude from Samantha at this location. No personality, rude and not a people person at all . When working with the public you need to smile and/ or pretend you like your job !! If she’s a manager please have her change her rudeness."

"This is the 3rd terrible experience in the drive through...the 2nd with this one certain employee who is so rude and takes her sweet time...not caring you sat for 30 to 45 minutes. She then was very rude to me and made me come into the store. This employee has made me lose all confidence in Walgreens and I am very grateful I can choose to go elsewhere. Some people don't have that option."

"Pharmacy is nothing but a JOKE! Rx’s are never ready when they’re supposed to be. Then when they tell you to come back later after a specified time, and I t’s STILL not ready! Then they tell you the earliest pickup time available is TOMORROW, when it should have been ready 2 days ago to begin with, and now they’ve wasted my time and money running back n forth to the store only to be told it’s not ready again! I will not be returning to this pharmacy again. I’d rather drive across town to East Peoria or go to CVS. Store #06408 can eat rocks."

"TL:DR - They lack the staff to fill perceptions or even give accurate reasons why your prescription is not ready. The pharmacy staff are pleasant but unhelpful. I have been promised that my medication would be filled and ready to pick up 7 times, 3 in-person, 4 over the phone. Every time I have been promised it will be 90 min and you can pick it up. It has not been filled. They told me “well we are short staffed and people are walking off the job”. So do not, I repeat, do not send prescriptions here. They cannot fill them and they will not give you the correct reason they cannot fill them. They will blame insurance, they ran out of medication, the pharmacist is going on break, yes we said we would fill it but we didn’t."

"Well I am about to cut my Walgreens credit card up because they can’t seem to get organized. This is the third time with three different stores that I have been to and they have had product on the shelf that they can’t sell because it’s not in their system. If the product is not for sale, then why is it on their shelf at all? The managers and all three stores just seem to be lost and don’t know how to deal with the situation. I suggested ringing up another box that worked of the same product. I guess that messes up their system according to the manager, I just talk to you. still why is the product on the shelf if it’s not for sale.? This manager here in Peoria could have a electrified the the situation very easily, but instead is making this into a disaster. I have called Walgreens customer service and they are looking into this situation I guess I’ll see what happens next. I thought customers come first apparently, that is not the case at Walgreens. Very disappointing. Stay tuned for what develops next!"