Kroger

"Cashier at Pharmacy was extremely rude. Has attatude. I only needed 2 or my 4 extremely and she rudely told me that I should have told my doctor that and it was going to be extra work for her to remove the 2 I didnt need. She asked if i wanted to use the card on file. I said no and she said well why is it on file then? Then the computer she was working on needed to be rebooted. She told me I would have to wait for the computer to reboot and could not leave. I told her it was ok and I understand. After the computer was rebooted. She vocally gave me a price of $6.38. I knew my meds were only $1.55 a peice so I asked her why it was so high. She said the price is the price and told me to pay. I said something seems wrong. She told me the price was on the pinpad. The pinpad said insert card and no price. I said it doesnt say a price. She then started slapping the green and black LED sign above the pinpad and said its on there. I looked and it said insert card or push cancel on the sign. I said its not on there ether. She looked at me and sighed like I was dumb and told me its there sir. I said its not. She then said its only $3.10 and was I going to pay. I said you just told me it was $6.38. She said no I didnt. I said yes you did and this was why i was confused. She said well are you going to pay. I said yes now that the price is right. I put my card in and the chip malfuntioned. This happens sometimes with my card. Normally it would be no big deal and I would run it again. However the cashier was complaining the whole time about the card. The card went though she handed put the meds on the counter and I guess she wanted to get one last word in so she muttered I think canned air will fix this one. Very rude and bad customer service."

"Sadly I will not go to this store again, badly managed. One checkout lane with 12 to 15 angry people lined up across the front of the store. Self check is a disaster, good luck if you have fruits and vegetables, it will take at least 2 calls for help from the attendant. I complained to the company, I’m still waiting for a reply, ha!"

"My sister stopped by to get a snack of sushi and the nice man that makes it recognized her and noticed they were out of the large platter that she likes, so he made another one for her. That's what I call service!"

"By far the worst Kroger I’ve ever been to. Every single time we use Clicklist the forget items, give us the wrong order entirely, or give us rotten produce. They typically have only one cashier working and the line goes all the way through the store."

"This Krogers is always very clean and the employees are super nice every time I go in there. However we have been doing the grocery pick up. Companies always need feed back to improve there service. So this has happened for the 2nd time with us. We make our order online and then they let us know what they are “out” of. So for the 2nd time they tell us they are out of our tea and they never run out. So the guy loaded my truck up like always, then I drive around to the front walk in with a cart go right to the back where the tea is always at! Guess what! The tea was there! I did this the last time and the tea was also there. I would just like the pickers to maybe look a little harder or maybe just do a little more training. I mean what I did kind of defeats the whole purpose of grocery pick up if I have to run In because I know they have it. I believe it will help out your sales also. Can you imagine how many people don’t go back in to get what they need because they know it’s in the store but the picker couldn’t find it. The last two times this has happened."