Lucky Brand
1650 Premium Outlet Boulevard, Aurora, IL 60502
Location & Phone number
1650 Premium Outlet Blvd Suite 1001, Aurora, IL 60502, United States
About the Business
Lucky Brand is a popular clothing store located at 1650 Premium Outlet Boulevard in Aurora, Illinois. Offering a wide range of stylish and trendy clothing for men and women, Lucky Brand is known for its high-quality denim and casual wear. With a laid-back California vibe, this store is a go-to destination for fashion-forward individuals looking for comfortable and on-trend pieces to add to their wardrobe. Shop at Lucky Brand for the perfect mix of classic and modern styles that will keep you looking effortlessly cool.
Photos
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"Unbelieveably rude store manager at the Chicago premium outlet store in Aurora ! She said her name was Jada. I ordered several pairs of jeans online and was told I could return them in store. When I returned them & looked at my receipt, I noticed that the refund amt seemed less than my original charge . I asked her to explain why the amts were different and she couldn’t and then became belligerent and condescending. She kept looking at another employee and kept rolling her eyes. She said she didn’t need to keep explaining the charges to me and that I would need to call customer service , so I asked for the phone number and she refused to provide it!!! There were very few customers in the store , which isn’t surprising if that’s the way customers are treated. I will never shop there again. There are several other poor reviews also."
"Extremely difficult store manager. She would not return a purchase even though I had a receipt and it was unworn and within the return window. I will be taking my business elsewhere (to Oakbrook!) Honestly I was shocked at how in flexible this person was."
"Really bad people working here. Was followed around the store. The people here put the new girl on the register when they were super busy and they barely helped her. Hell we helped her more than they did. Obviously they put her there cause they want to be lazy slack off and not work. They got rude with my wife who showed the new girl where the tag was and then stared at my wife while folding cloths. This psycho has the nerve to try and argue with my wife what kind of customer service is this. Rude awful people here except the new girl needless to say we took our money elsewhere. Happened an hour ago from posting this review. Seriously never have we ever had such a Terrible experience in a store. The one employee looked like she was about to fight. The worst"
"My family stumbled across this store and they happen to have what my aunt was looking for. The staff was friendly and exceptionally helpful."
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