Speedway
1495 East Wilson Street, Batavia, IL 60510
Photos
Location & Phone number
1495 E Wilson St, Batavia, IL 60510, United States
About the Business
Speedway is a popular convenience store, food stop, and gas station located at 1495 East Wilson Street in Batavia, Illinois. This bustling institution offers a wide range of snacks, drinks, and quick meals for those on the go. Additionally, their gas station provides fuel services for drivers passing through the area. With a convenient location and a variety of products available, Speedway is a one-stop shop for all your needs while on the road.
Reviews
"PLEASE BOYCOTT THIS STATION UNTIL THEY CLEAN THEIR RESTROOM! This is a typical Speedway Gas Station. However, the filthy and disgusting and unsafe condition of their bathroom shows management has no respect for its customers. The bathroom is literally filthy dirty and unsafe. When you open the bathroom door, you are knocked over by the smell of urine all over the floor and walls. I'm not exaggerating here. The urinals, sinks and toilets look like they have not been cleaned in a year! The employees handle food at this location. With the bathroom in its current condition, the employees cannot safely wash their hands such that they could safely handle food. When I complained to management about the condition of the bathroom, they just shrugged me off. This shows management has no respect for its customers! The way I see it management has a few options: 1. Clean and sanitize the bathroom in house. 2. Hire a company to clean and sanitize and service your bathroom. 3. Get the City involved to possibly issue fines and tickets until the bathroom is cleaned. I'm asking for your help. I'm asking all consumers to boycott this station until the bathrooms are cleaned and sanitized and the unsafe conditions are remedied! I just want to add that I'm not looking to penalize this Speedway location. I'm just asking they clean their bathrooms and show respect to your customers. When the bathrooms are cleaned and sanitized, I will personally revise this review accordingly. Note that I gave this station a 1 star. That is because a 1 star is the lowest rating i could give. If I could have given zero stars, I would have. Let's join together and boycott this Speedway location until these issues are remedied! Note that I did not submit any pictures of the bathroom. The pictures below are not a true picture of the bathroom. The current conditions are far worse."
"Although the workers were very nice and helped me out on finding an item. Their cleanliness of the men's restroom is atrocious. Soiled toilet paper and sinks that look as if they haven't been properly cleaned in days or weeks."
"Horrendous customer service. I stopped at pump 16 to get gas. I put in my card, selected my fuel grade, and started pumping. About 3 seconds after it started pumping, the pump stopped and said that I was charged $131 for 34 gallons of gas (about 20 more gallons than my car can even hold). I went inside and spoke with Nadeem, the general manager. When I explained the situation to him, he brushed me off and tried to tell me that the receipt that printed was still from the transaction before me. When I told him that my card number was on the receipt, he told me that he would watch the cameras and call me within 48 hours to get me my refund. He never called. When I went back to the gas station to speak with him after he did not call, he wasn’t there, but we spoke with another manager who let me know that they “don’t have time to watch the tapes” and proceeded to give me the national Speedway customer service line to call. I called the number she provided and it turned out that she had really given me the number for their ice provider that had no affiliation with Speedway. It’s unbelievable how rude everyone was about the entire situation - it would take ten seconds to watch the tapes at the time that I was there, see that I did not pump 34 gallons (or even one gallon) and issue a refund to my card. Instead, they had me jump through hoops and dispute the charge via my credit card provider to get my money back. Claiming that they don’t have time to watch the tapes is ridiculous. The best part was that they didn’t even shut the pump that malfunctioned down afterwards to investigate the issue. I will not be returning and will be informing all other friends and family in the area to avoid this location and go to other gas stations in the area."
"In general I love their donuts and take-home salads but when it comes to the hot food in the cafe it depends on who's making it if it's going to be good or not. I've noticed some workers do a excellent job with the hot food but some do not clean the workstation or pizza oven and ends up leaving a nasty taste on anything they put in the oven. So eating in their Cafe you have to know it's going to be a 50/50 and it depends on who's working that day. Coffee's always good though no matter what machine or form you get of it. Iced coffees Good. Hot coffees Good. That is something that's very consistent with them"
"It has one of the best coffee in the area, the attention of those who work there is excellent. I recommend it."
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