Papa Johns Pizza

"I Ordered the large pepperoni special pizza and another pizza with pepperoni, Chicken, Mushrooms, Bell Pepper, and onions. I ordered 2 orders of Twix bites and a chocolate chip cookie. My pizza was ok but my Twix bites were burned and my cookie was close to being burned...It was late when I ordered so I called the next day and was told that the rules were that if I didn’t call that night that my food can not be replaced...I asked since I wasn’t aware of the rule could I get my bites and cookies...I was told no...I asked him would he want his food burned and given to him and he said no and I asked what make him think I wanted mine burned and he hung up in my face...I called backed and asked did you just hang up in my face and he hung up again and now he won’t answer..."

"I’ve asked for extra sauce on my pizza every time and even light cheese since they clearly don’t understand what extra means. 2 stars because sometimes they remember the dipping sauces I order for breadsticks.."

"very disgusted! all of their food prep employees were NOT wearing gloves when they were preparing my pizza so i had to ask them to put on gloves. not to mention that there were also other orders coming through and the employees were sitting on their phones. They said that their policy states that they don't need to wear gloves. I find that very hard to believe. I already reported this to their website. The photo i provided shows the employees on their phones and NOT WEARING GLOVES! this papa johns location has just lost a customer."

"I’m beyond upset with the service from this location tonight. I placed a delivery order online and the estimated delivery time was 28-38 minutes. After 50 minutes I decided to call the store to get an estimate on when my order would go out for delivery. The response I got was they were short staffed. Fine. I get it. So I said I’ll just go pickup my order. When I got there, they had 2 drivers in the store. I walked in to get my order and they just had it sitting on a metal shelf, not in a warmer or anything. My entire order was cold. Then I got home and opened the boxes. The breadsticks were hard as a rock, burned and dry. The papadilla I ordered was supposed to be ground beef, mushrooms and black olives. It was full of onions. And the pizza has BARELY any crust. I could have made a frozen pizza we had in the freezer and it would have been way better than the food I paid for from papa John’s tonight."

"Two stars instead of one because the pizza was decent. The wings however were probably the worst wings I've ever had from a pizza place or any place in my life. They were mushy and rubbery. I questioned if they were real chicken. I threw more than half away because the skin was inedible. Do they boil their chicken? Maybe I'm the only one who doesn't know not to order wings from Papa John's. This must be the lowest grade of chicken available. Made in Vietnam. This is the first time that I've had to take into consideration the time and effort required to get through the mushy disgusting outer layer for the payoff of two bites of supposed chicken meat. Please don't sell this grade of chicken anymore. Perhaps the chicken was too old and had begun to coagulate."