Great River Tire & Auto

"These guys were great! I was traveling thru and had a performance issue on my Xterra. They were accommodating and honest. I was in a pickle as I was on vacation. They diagnosed and made the repair within an hour!! I was so grateful for them to help a traveler out. I tipped the staff $50 to buy lunch because they helped me out on such short notice."

"Service was fast which was nice but but fast isn’t always best. They put a lug nut on but it wasn’t on all the way and it tore up the lug bolt. Paid them $60 for a rotation and my mechanic $70 to help me discover the source of the sound from my wheel. Lady inside acted like $70 is just chump change now days. Said owner is sick and only one who can handle the situation. So until then they can stay a one star rating. They refunded my money to me but it was a debate and hassle still. I’ll never go back."

"I had a part fixed there that sadly broke. I had them fix the part again, and they did a great job. Everything works, and they even gave me a full tank of gas for free (the fuel tank had to be replaced). Just want to say thank you for all that, even the little things, and keep up the good job you're doing. I will definitely be back in the future."

"Wow! I was traveling alone with my three young children and my battery light came on just a few miles from Hannibal. I’d been having alternator issues, so I knew that was the problem. I had no idea where to go and this shop was recommended by an employee at Autozone. I got there at 11:15am on a Saturday and they close at noon. The gentleman I talked to was very kind and understanding but was not able to stay late to fix it. He then asked the other mechanic if he could stay, and he said yes! They ordered the part and had me back on the road around 1:30pm. Amazing service and definitely went way above and beyond for me and my family. Thank you, thank you, thank you! They also recommended that I keep the old alternator and take it back to where I got it to try and get my money back. I did that, and was able to get a refund for it!"

"My girlfriend brought her car in to have an oil change and get an inspection done. They failed her inspection quoting things that are not on the inspection check list. Then stated she needed 2 new tires and needed 2 new front lower ball joints. Then proceeded to tell her that the inside of her front tires were "shredded" and that her ball joints were "destroyed" Then qouted her new ball joints that were 75.00 apiece from them for a 35 dollar part and 285.00 for labor to put them in for a one hour job. I full understand not everyone has the experience working on vehicles I do and business have to make money. But not 100% mark up and charging for labor they wont do because the vehicle doesnt need it. Quit trying to rip people off!!!"