Sam's Club

"Today 2/13/24 my wife and i went to purchase a cooked chicken and when we approached to chicken the employee behind the counter said in a rude tone "the chicken was all fresh" which was a lie becuase the chickens have the time they where made or fresh out the oven. We like to get the most recent chicken because as a customer i have the right to do so. Then when i told the employee why he lied to me and i wasnt even asking him anything he got beligerent and rude and said that i could either take it or leave it. Also he challenged me to a fight. I hope management takes action in this matter because that employee does not have any customer skills and apparently doesnt like his job"

"Literally have tried calling the store 2 days in a row to extend my order pick up because of being sick. 13x and all of the calls resulted in being hung up on, getting an error message that the number is no longer in service, now my order is canceled and I can't pick it up today which is when it was needed. I'm sick, I don't want to get others sick! The more time and money I spend here, the less I like this place. Would think it would be the opposite. I'm pushing for their competition to come in and do it RIGHT! They've lost their mojo for sure."

"Ordering curbside is awful. When I completed my order and checked out it told me I could add items I may have forgot. When I tried there was no where to do so. Tried getting help from employees but it took forever to even get through to curbside and then when I finally did they told me I could just put in another order so no help at all. And I'm not about to put in another order and get charged the fee all over again especially when I already spend so much money at Sam's and often! It should be that when you spend so much there's no fee!"

"I'm a longtime Plus member and I wish that Sam's Club would offer more Vegan options! A couple of years ago, they would have a few items in the frozen section but now...NOTHING! I shouldn't have to go to Walmart and Natural Grocers and buy my Vegan foods when I have a credit card with Sam's Club. This is why I didn't give them 5 stars. I HATE the fact that when I use self-checkout, People are watching me scan my items! I hold a Black credit card with a nice limit! Please do not watch me, I can buy whatever I may need in this store!!!"

"Employees gathering around a friend or family member that stopped in, while completely disregarding the 3 lanes of customers that were patiently waiting over 5 minutes to be acknowledged because the checked screen said they needed “assistance” before they can check out."