Old Chicago Pizza + Taproom

"I ordered an Italian Melt. The bun was burnt on the inside. As for the meats, they must have been put under a broiler and were crispy like chips!!! There was no cheese on it. My side was coleslaw and extremely dry. It was like shredded cabbage with a few shredded carrots and no dressing. Extremely disappointed, but did not want my friends to have to wait for me to send it back and get a decent sandwich. We liked our waitress as she was kind, but she mixed up our bills. I would NOT recommend this place for lunch. I just wish I thought of taking a picture."

"Terrible food, terrible service and terrible managers. They messed up our food order, didn’t offer anything. I had to ask for a discount. The cups are dirty, there were more than one floaty in my water cup. Ended up getting that replaced too. The manager never even came over to talk to us about everything. The service was TERRIBLE. She would rather be sitting with her coworkers instead of taking care of us, or even asking us how our experience was. She also changed a filling for my calzone without telling me. She just assumed I would be okay with it. And she told me it wasn’t on the menu, and then proceeded to tell her it was and that’s when she went to manager. The whole restaurant was filthy, crumbs on table, finger prints on all glass dividers. We will never be here again."

"I'm from outta state so this was my first time visiting Old Chicago here in Iowa. Taste a little different then the Old Chicago in Chicago, IL but still good. We had the meat me, a medium pepperoni, and the Mozerella sticks. We also had a great waitress, I think her name was Shelia but she was so sweet and comfortable so it was super nice to talk to her. She was on time with refills and very attentive. We were here for the concert at the Iowa state fair but it got canceled due to the weather so we were a bit bummed, but having such great service put a smile on our faces."

"We had excellent service on our visit and had excellent food. The pizzas we ordered were on the cauliflower crust and they were both thin and crunchy like a thin crust pizza. I was very pleased and enjoyed it a lot."

"The food was pretty good, but was very greasy. They brought out our appetizers pretty quickly, but my husband's entree didn't come out for about 20 minutes later. He got the fish and chips but the fish was about the same as frozen fish from the grocery store. The staff was nice, but we had to ask for plates, napkins, and to-go boxes. Our server only checked on us once. In my opinion it was not worth the price. I probably won't go back."