The Reserve at Forty-Seven

"Absolutely awful experience here, don't live in these apartments. They constantly shut off water for the entire place when it's needed for one unit on the opposite side of the complex. Currently have not had any hot water for 5 days and was told we still have to wait to get our hot water back on. There is no sense of urgency from both the office and the maintenance. On top of that, they charge ridiculous prices for what these apartments are. $700/month for a 500sq. ft. apartment, with outdated appliances, no working heater, no constant water, and an awfully kept apartment is ridiculous. When I moved in, 2 of my door handles we falling out of the door. Even though I had put this in the move in sheet and asked them to fix it, these handles are still falling out of the doors, a year and a half later. The fact they charge these prices for what they offer and how little they fix, is ridiculous. Do not live here. Save your money and go to a complex where you don't have to take freezing cold showers during the coldest week of winter, you have handles that stay in your door, your heater works, and they actually take care of you. Cause I promise no matter how much you call the office or maintenance, you're gonna be stuck with whatever your problem is. EDIT: Have had maintenance come to my unit twice today to fix my heater. First visit was while I was gone, they told me they replaced a filter and batteries when all they did was brush my vent and replace the batteries, which I know because their brush and the old batteries were left on my table. After finding this out and still not having heat I called the leasing office and had more maintenance guys come out. Turns out no one ever turned my gas to my heater on, a year and a half ago, when I moved in. And was told it was on by maintenance 8 months later. After leaving to talk to the leasing office and then coming back, my heater was still not on. 45 minutes after I was told it was fixed, the temperature in my unit dropped to below what it was when this all started."

"Being a first time apartment owner my experience was horrible. They advertised it as “newly remodeled” but nothing about it was new or remodeled. The water is constantly being turned off, and sometimes without notice. The pool was always closed, and they never opened the other two. I was expecting much more, not worth the price."

"--- THIS IS A UPDATE TO A REVIEW I LEFT 2 MONTHS AGO -- Absolute worst experience i’ve ever had with an apartment complex. Issues started before I even signed the paperwork. Applied for an available unit on their website, paid the application fee, just to be told a month and a half later that the unit that THEY posted is in fact NOT ready and that id also not be receiving a refund for the application since fees are non refundable. I call them back a month later and ask for availability and am told that they finally have something available but id have to pay the application fee once again even tho they scammed me out of it the first time. I get the apartment and immediately am met with issues. Front door doesn’t lock, AC doesn’t work, bedroom doors won’t stay closed. I was able to get the front door fixed but i’m still fighting with issues to this day. I was also accused of ruining a neighbors apartment, and was informed they had maintenance in multiple times to clean up these issues which never happened considering I work from home and would know if a maintenance guy was in my home. I’ve recently been dealing with my AC again since it’s the summer. It’s currently 90 degrees in my home and this is how it’s been since last years summer and they have no interest in fixing it. I’ve been told it’s already been fixed (which it hasn’t, considering i’m home 24/7) and that the work order was closed. Eventually this was "fixed" after admitting that my AC is so old they no longer sell parts for it, but they pulled a old part from one of the old units and installed it. Now my house is a whopping 80 degrees at all times. Sidewalks are over ran by bushes. The yards are filled with dog poop from owners who don’t care and mud from storms that you can’t avoid due to the sidewalk issue above. Don’t expect anything to ever happen from maintenance requests. People will take your paid parking spot and they do nothing about it. Water gets shut off multiple times a week for maintenance. If there was a way to end the lease without having to pay some absurd amount considering these can barely pass as apartments I would. Pro - good food around here Cons - literally everything else"

"Let me start off by saying, this place was great until they got taken over by new management. When we first moved in back in 2021 we had little no no isssues with maintenance or noise or anything of the sorts. When we resigned in may of 2022, I had no clue my husband had to sign the new lease as well. They call me 2 months (july 2022) later to get him to sign the lease which should've been up this july right? wrong. Their system reports my lease ended in June and I didn't receive a copy of my 2022 lease. I was charged $300 on top of my regular $675 rent (for a 500 sqft apartment I might add). Thankfully the charge was dropped due to miscommunication and misinformation. I resigned for another six months and the manager asked "Awe not another year? Why?" Well if you look around you'll see why. Now to issues that have become more recent and quite frankly very very VERY annoying. My AC is broken. Doesn't keep up with this Texas heat and LEAKS WATER SO BAD THE WOOD IS ROTTED. We reported it to maintenance and they said it was basically nothing and took my vent cover off and said he would return the next day to put it back on. 3-4 month later, the vent is still off. The maintenance people do so poorly at responding to issues and respecting peoples privacy. they come in unannounced and half way fix things. They leave big parts of equipment (as shown in the picture) out in the open for any one or any pet to hurt themselves on. Recently the water has been shut off 3-4 times in this past week (with late notice I might add) and we have to use vacant units to take showers, get water, etc. Its very frustrating. And the communal laudry costs more than the Tornado Laundry right next door. Lastly, the pool was closed for the entire 2022 Summer due to "paperwork" but as seen in most reviews here, thats a lie. The City had to fine them for not upkeeping the pools. They finally had them fixed this year thank God. But doesn't excuse the issue for last year. We leave in a few more months and we can not WAIT. Please do not rent from these people!"

"I been living on this apartments for over 6 years now, at first they were fine but now after almost 4 OWNERS!!! These apartments are the worst you can live in. Water shut offs everyday, they will shut the water off for an entire complex, when only one building needs it! One pool was left unmanaged during COVID, 3 years later they never bothered to clean it, so with the rains, stagnant water just sit there filled with mosquitoes, gnats, and roaches, will submit pictures of it. Called them about it, all I was told was that the pool was closed permanently, and she didn't know what management was gonna do about it. Oh let's not forget that the CITY closed down ALL pools in the entire apartment complex FOR NOT CLEANING IT AND MAINTAINING IT. As I write this (without water having to filled buckets in order to use the toilet) we had to go all the way to the side of their office to filled up buckets of water and gallons as well. Stay away from these apartments!"