CVS HealthHUB 4203 South Carrier Parkway, Grand Prairie, TX 75052

"I have been on hold for 45 minutes. Then the person who was helping me stepped away and didn’t put me on hold , now I’ve been on the phone for over an hour and a half! This is unacceptable. If I was in crisis this would be deadly ! Very unprofessional. I shouldn’t have to be on a call for over an hour with no real assistance!"

"Pharmacy absolutely refuses to answer the phone. Puts your medication on hold and tells you to call for more information but refuses to answer. I was on hold for 15 minutes then decided to hang up."

"DO NOT USE THIS LOCATION! I had oral surgery (wisdom tooth extracted) over 24 hours ago heading into 48 hours (severe pain) and they have yet to fill my prescriptions. Professionalism and care at an all time low."

"Horrible, terrible pharmacy. The pharmacist continually refuses to refill my medication and questions my doctor's directions. I had to have my doctor resubmit instructions for a medication FOUR TIMES (mind you, this is a medication I have been taking for 15 years and have never had issues). He seems to think he is a doctor and can tell me what dosage is best for me! He changes every single medication I receive to the generic, regardless of whether or not my insurance covers the generic version."

"The pharmacy manager LILY PHUONG NGUYEN is incompetent, disrespectful, and racist. When asking for help she immediately resorted to yelling, cursing, and refusing service to me (customer) AND the doctor instead of listening — all because she was closing in 5 minutes and wanted to leave. Some of the staff follows her behavior and are completely degrading to customers who are simply seeking help (employee with pink highlights in particular). Avoid the headache of using this pharmacy. And Lily’s about to have bigger fish to fry because of the way she treated the doctor. Smh."