Office Depot

"If you need printing help- go here! I went two days in a row, each day was helped by a different young woman in the print area- and each day smooth and awesome. I didn’t catch either of their names, but the first woman helped me with the layout of my project and managed to help a few other customers while getting mine done perfectly. Today, this woman printed my two docs so fast and then didn’t even charge me! It was so kind and thoughtful! And because of these two ladies, this is the only location I’ll ever come to to print!! Thank you!!"

"I visited this location for the first time yesterday and had the best experience. A young lady name Asia helped me with all of my printing needs. She was very friendly, patient, and went above and beyond to make sure I was satisfied with the flyers I had printed. I will definitely revisit this location."

"AWFUL experience. Only 2 self serve printers and one was out of service. The only one left had a family that was having issues with their usb drive and therefore took up an entire hour on it trying to troubleshoot. I left next door to Target and came back to see they were still “using it”. So I emailed my documents behind the counter and this location has a $2.50 minimum which the manager told me I had to pay even with their printer out of service and waiting an hour! Unbelievable. Waisted my time and didn’t print my 2 simple documents because of terrible customer service. Only came to this location because it was on the way to our friend’s house. Will not return to this location. Also, what might be their “greeter” dude sitting in the chair also rolled his eyes at me - you could definitely tell he was ready to go home."

"Around end of August, I was getting some print jobs and one of print job pros named Asia, helped me really well. She was very professional and kind. Overall, other store reps were nice too. Asia and her teammates deserve the compliment! Thank you!"

"I have been a long time customer of Office Depot, for almost 10 years. Purchased all of my business and personal products, devices and printing. My most recent experience with an online printing request was the most aweful experience ever. Knowing that Office Depot stands behind their service I contacted the store and was told that I could take the printed business cards back to any Office Depot location. I was on a business trip in another state, so I waited until I returned to Texas to return the cards to my local store. I walked into the Irving MacArthur store only to be greeted by a clerk with the first letter A that had a very poor attitude and treated me like I was a bother to him. He calls the manger and wouldn’t you know it that the manager Johnathan had a worst attitude. He was dismissive to my concerns and blamed me for the poor quality of Office Depot product. His nonverbal ques said loud and clear that your issue is not mine. Then he concludes our conversation abruptly and stated that I have to go back the store in Ohio to request a refund for the business cards. Johnathan was not willing to resolve my issue, and clearly he doesn’t care about Office Depot image to their customers. After this experience I will be taking my 10 year loyalty to another company that understands my needs as a customer and values the money that I am spending. #poorcustomerservice #leavingofficedepot"