Ortiz Immigration Law, PLLC

"My husband and I had been recommended to come with Ms. Ortiz nearly 2 years ago. Upon first meeting her she insisted we trust her because she was experienced and informed. Fast forward to today, we had to fire her and hire another attorney to clean up and finish the mess she made with our case. USCIS sent out a final request for evidence because documentation had been sent out incorrectly for the 3rd time. I have the documents that she had filled out incorrectly. There were incorrect birthdates, birthplaces, incorrect documents, and even missing documents. We tried reaching out to Ms. Ortiz because we needed to send out the correct documents before the set due date. We waited with no response until we called again and they stated they didn’t know what we were talking about And yet Ms Ortiz still had not reached out. During this time we decided to stop business with her and let her receptionist know. By the next day Ms. Ortiz was calling from her “personal number” as an act of “good faith.” And only addressed that we were no longer needing her services. That was our final straw. It was clear she did not value us, nor our time, nor our case. And because of the repeated errors we could not trust her firm to carry out this final request for evidence. This firm is far from helpful. They have set back our case time after time and kept over 5k even though absolutely nothing was accomplished. They rarely ever answered calls or emails. You would speak to one person one day and another who knew not a single thing by the following month( if you were lucky enough to even speak with someone). We had sent a lot of personal information to someone in the office only to find out that they had no idea where that information went. We had to send the same information to various employees and they still filled out the documentation wrong. and when questioning them about all these problems and more they stated that they were no longer going to answer my questions or concerns and were only going to be answering to my husband despite it being OUR case. I assume the questions I asked were just too difficult on her staff. At one point she demanded $3,000, when several thousand had already been paid, or she would not tell us the time and date of an appointment. It’s a shame that places like this are in business. And I’m just scraping the surface of all the problems we faced with Ms Ortiz. I can only warn you all to not reach out. She doesn’t care about anything but her reputation and is willing to trample on her clients to maintain it. and to this date, Ms. Ortiz has yet to reach out with some type of apology. We deserve at least that, but you are a coward so I expect nothing more from you."

"Very professional! Gloria is very helpful and I didn’t feel lost once through out the whole process. She made everything very simple and really helped prepare me for the interview process."

"I highly recommend using Ortiz Immigration Law, PLLC. Gloria is very attentive to your needs and concerns and helps make the process flow seamlessly. She does everything in her power to make you comfortable and she makes sure that you are seen as a person and not just another case."

"I had the pleasure of working with Gloria for my immigration case, and I cannot recommend them highly enough. From our initial consultation, it was evident that Gloria was not only deeply knowledgeable about immigration law but also genuinely caring about their clients’ cases. Throughout the process, they were incredibly attentive, always keeping me informed and guiding me through each step with clarity and patience. Their expertise was evident in how they handled the complexities of my case, addressing potential issues proactively and providing strategic solutions. What truly sets Gloria apart is their exceptional commitment to their clients. They went above and beyond to ensure that I felt supported and understood during a process that can often be stressful and overwhelming. Thanks to their diligence and skill, my case was resolved successfully, and I am profoundly grateful for their assistance. If you are looking for an immigration attorney who is not only exceptionally skilled but also deeply compassionate, I wholeheartedly recommend Ortiz Immigration Attorneys. They have not only been an outstanding attorney but also a reassuring presence during a critical time in my life."

"Gloria helped me with my marriage green card process as well as with the removal of conditional status. She is great to work with - very knowledgeable, responsive, and attentive to details. She explains very well the whole process and prepares you for the interviews. Highly recommended."