Sonic Drive-In

"This is the BEST sonic I have ever been too and I have been going here for 20 years the managers are awesome. Like marya today was just like her GM so helpful and thoughtful and so customer service loving, this is rhe best feeling ever to be treated with so much happiness and care. The GM was super awesome the last two times I visited here. Unlike the GM off of patranco west of 1604 that guy was so rude I asked him to put the num 15 tator totes on the side and he said none or inside, so I left and never going back there again. But this sonic is awesome off of culbera and 1604. Todayaka now, this is the best sonic manager for customer service I have ever met. I drive across town to just order from this awesome manager. She should get a pay raise."

"Went to the drive thru at 10:33pm then the caucasian lady said how can I help you? after I said mozzarella sticks she said we are done for the night. You guys close at 11pm this is ridiculous. Get it together!"

"Hey I know it’s post Covid and by now we have adjusted but I received horrible customer service on 10/3/2023 at 9:30pm. So I pulled up to the drive drive and made an order. They were out of ice cream for milk shakes. So I ordered food and slushes. I asked for two real lime slushes. I made sure I repeated the drink order. The lady gave me my total and went to the window. So I went to the window and saw that they were giving me the lime syrup. So when she came to the window I informed her that I have ordered fresh lime she said they don’t make it. I informed her that I have ordered it many times and add real fruit is on the menu. She then said she can squeeze lime in it. I fortunately don’t like the syrup taste and asked if she can please make me real fruit slush. She said they don’t do that and can’t, those fruit are meant to go in soda. I asked for the manager she said I’m the manager WOW she didn’t care. I said never mind canceled my order and asked for corporate/management number. She said it’s on the receipt and can’t give it out because I didn’t order anything and no receipt was produced. I really don’t do this kind of stuff but thought people should know. I have always loved Sonic for there food and slushes but service from there manager I felt so let down. There are so many restaurants close to this location I hope they change there ways. The manager told me her name was Vivian but who knows."

"Terrible place,I ordered 4 hamburgers, and 2 of them had the meat as if it were from the previous day because the meat was hard and the hamburger was cold. We ordered without onion and pickles, and they put them on the burger. My family and I will not return to this sonic, maybe a different but no to this one...BTW orders take forever compared to others sonic."