Austin Marriott North

"It is a very nice hotel. The bed was not very comfortable, but that is completely subjective! The staff was VERY nice and accommodating. I did not have the opportunity to enjoy breakfast on this visit. I was literally only here overnight. Do not shy away because of my discomfort with the bed. It was a very pleasant experience overall."

"I have been a Marriott fan for many many years. And have stayed in their properties more times than I can count, so my review is based on an extensive experience with all levels of Marriott brands. This particular hotel is in an excellent location for a traveler looking for better accommodations than a Motel 6 or Holiday Inn. The location is clean and well-maintained. However, I was unimpressed with the staff on a number of levels-- I was disappointed at checkin, during my stay, and at check out. In fact, I was so disappointed by the amenities and service that I cut my trip short. This was literally the only time I ever did this, in fact i usually extend my stays at other properties. The onsite restaurant was expensive and attempted to serve gourmet level meals but IMHO the quality of the meals missed the mark -- normally I absolutely love Marriott room service but not at this location. Sadly, I think travelers would be better off with a delivery service rather than room service. Similarly, the food and beverages offered in the concierge lounge were sadly lacking in both quality and variety. And in this location the lounge did not offer adult beverages so, again, one of the reasons I stay on the lounge floor was simply way below expectations. Perhaps today's younger travelers simply dont expect much if anything beyond trail mix and crackers and cheese but from my experience I kept asking what's the point of a lounge if it doesn't pamper the traveler a bit. The rooms were similarly lacking the real Marriott experience that I have come to love and expect. Yes, the beds are still wonderful but the rest of the rooms are a bit unwieldy and lacking. In my room, the AC was not functioning well -- the vent appeared to be partially blocked so was warmer than it should have been for a property in Southeast Texas. The bathroom was cramped. There was no microwave in the room. The coffee / tea service was tucked into a dark and cramped space, making it almost unusable. Exceedingly small closets, no luggage cart, no bureau or chest of drawers, no nightstand -- and the plastic cups offered for beverages were such poor quality that they kept springing a leak and flooding the small tables by the bed. The same thing happened with the ice bucket -- as the ice melted in the bucket an unnoticed crack allowed the water to leak all over my phone, cords, shoes and book. The tv was a nice size but for some reason only allowed access to Marriott tv, Netflix and YouTube rather than allowing access to the wider set of apps that normally are embedded in the particular brand of tv the hotel puts in t the rooms. I could go on but I think the reader gets the gist. So in my opinion travelers are better served by staying at other properties in area and give this specific location a pass."

"This was surprisingly a very nice hotel. You can’t really tell from outside but once you enter, it’s a great hotel. The beds are very, very comfortable and I absolutely loved the lounge for Elite members. The staff were nice, only one of the front staff was meh… the housekeers and cleaning staff were super friendly and helped me find a quiet space to take an important meeting because the lounge had already closed (why does it close?!?)"

"Very friendly and pleasant service from all staff members. The rooms were good for the price and the amenities were nice. Location was very convenient to the wedding we were going to. The breakfast buffet was lackluster and they charged us 20$ a person. I would not recommend eating here for breakfast as it was horrible for the price and not worth the convenience. There are plenty of great food options around and I was surprised to be charged so much."

"Ms. Sue is an amazing manager that went the extra mile for my family during a hectic sold out weekend during a longhorn football game. The staff at the restaurant for breakfast was quick and thoughtful with getting fresh menu items. Parking is ample and safe for overnight with secure key entry after dark. A refreshing experience that could have gone wrong many times over. Highly recommend this property"