Great Western Inn 4709 Spencer Highway, Pasadena, TX 77505

"Booked a room online and when we arrived to check in, there was no one in the office. We waited 45 minutes. Called multiple times. No one showed."

"Everything was okay except we had no water tgag was hot we cant have any visitors which is terrible"

"Rooms are very affordable. I got a basic Single guest room king size bed firm but comfortable. The pillows are the hotels pillows yet like little clouds. The staff in the office are extremely helpful very nice people. Gas station right next door, plenty of great restaurants within 15 minutes every direction."

"Worst place ever. They will try n scam you. I had a package from Priceline that i purchased that included room, plane tickets and car rental. I prepaid in full the package so of course I enjoy time with my son. Owner of hotel would not accomodate reservation with the confirmation number that he and i have both have that shows it was prepaid.He stated that he needs to charge my card the full amount for the hotel which again I already prepaid. Had receipts and everything. Scam scam scam. I did file a report with the BBB"

"The owners were profesional, courteous, they smiled there was a girl that that's what was new she was very kind. The furniture was very nice, mirrors all new and they are reconstructing the bottom floor at one of the buildings so I would return if they would treat me the same way I mean I had guess they didn't say anything they were really sweet people"