Sleep Number

"This was our first sleep number bed purchase. Our first visit was with Kevin (manager) and he was very helpful and we placed the order. The next day we met with some close friends who have had a sleep number bed for years and they talked us into the version they had. So we then needed to change our order. That was a struggle. The first customer service agent didn't seem very knowledgable and was not understanding how to use the discounts we got from the original order. So we decided to go back to the store. We worked with Tom and Tom was great!!! He helped us with changing the order, getting the right discounts applied, and ensuring we ordered the right stuff. Unfortunately, we had to work through customer service - again - to actually make the order changes...which was yet another struggle. Seems to me, they should just let the store agents make changes??? After an odd amount of work, we finally got it right (we hope). Fortunately, we went through this hassle as we discovered that the original order was wrong so who knows what hassles that would have created when the order was delivered! Whew, dodged a bullet there we think. Anyway, we are looking forward to getting our new bed and trying it out! VERY hopeful it will lead to blissful sleep!"

"Easy to try out the various beds. Good shopping experience with no hard sell. Hopefully we like our purchase."

"We had a great sales person at the cedar park location. He offered extra items but when we did not want them he was not pushy. Tom was our salesman. We are repeat sleep number customers!"

"Great experience on my very first visit to a Sleep Number Store withTom Miller sales rep being very friendly, knowledgeable, and genuine about all the various options available. Really excited about getting my new bed"

"We happened into the Sleep Number store since we were just across the street, to simply "check out" options for replacing our Sleep Number bed of 20+ years. While the bed we have has served us (and our parents) well during that time, we'd talked about checking out new technology and perhaps moving into the 21st century at some point in the future! We were greeted ever so friendly by Dennis who was quickly able to get us started on the path of options and after trying out just about every bed available, we were starting to warm up to the idea of replacing our vintage bed sooner rather than later. Dennis was a very good listener, answering our questions even before we knew to ask them and exciting us about the qualities a new bed could offer. We never once felt pressured to make any decisions. We left with plans to consider the options and promised we'd keep in touch. He did and we did and the next day we ordered our new Sleep Number bed with new technology we're sure to enjoy. Dennis was a kind, caring and informative kind of guy who does his job well. He and his cohorts created a very welcoming environment and it was a pleasure to do business with them. A trip to the Cedar Park store would be highly recommended if you're considering a new bed. And even if you aren't, drop by anyway! It's relaxing to put your feet up for a bit with some very friendly folks!!"