Ledge Lounger

"I love the chairs we have and am giving them a 5 star rating because the product is exactly what we expected AND because Catherine Rocha’s service kept me from downgrading my review due to customer service. We had ordered chairs that barely fit on our tanning ledge and I tried for weeks to get someone from customer service to help me exchange them. Once I got ahold of Catherine (who isn’t in customer service) things moved quickly! In my opinion she is the best employee they have!! Having said that, the product is worth the cost and we have no regrets purchasing Ledge Lounger’s pool furniture."

"We had the best experience buying our pool furniture from Ledge Lounger. From the beginning, Lauren was a joy to work with. She answered any and all of my questions and helped us pick out the perfect pieces for our backyard. We are almost one year in since we purchased and everything is holding up beautifully. The LL showroom is stunning and so helpful to see everything in person. We would recommend Ledge Lounger to anyone who is looking for high quality pool furniture, especially that will last in the Southeast Texas heat!"

"Ledge products are far superior to any outdoor furniture I have purchase. From the product quality to the stylistic design, I am pleased in every way! Wouldn’t hesitate to buy from them again and look forward to finding more items to enhance my outdoor experience!"

"**Update** I'm changing my review to 4 starts as I was able to gain the appropriate audience and they did, in fact, repair my chair. They came to my house and retrieved the product (granted I'm in the neighborhood next to their warehouse, I wouldn't expect this if you live further away), repaired it quickly and returned the product to my house. Due to this, they deserve more than 3 stars. I can't allow myself to give 5 stars because it was a HUGE hassle getting to a resolution. Also, I have been advised the loungers have a 3 year warranty and to reach out if I'm unhappy with the fading. Original review: We purchased several outdoor pieces from ledge lounger, spending a little over $5k, and we have issues with 3 of the pieces. Due to a delay in our pool building the items were in boxes in our garage for 8 months. Upon assembling the Aderondack rocker it had a manufacturer defect and is unusable. Due to busy lives I didn’t reach out to them until a month ago and they refuse to replace the item due to the purchase date. I would expect a company that charges $1k/chair to stand by their product. Also if you purchase the Loungers in any of The “fun” colors - we bought coral, they will fade. CS tried to convince me it was calcium buildup but I don’t have the same issues with the grey. Again, they won’t do anything to help."