Pet Supermarket

"Always clean,people are always willing to help animals cages are always clean. Dog washes are available here they are clean and ways stocked with towels. Great place to go to get what your pet needs."

"Usually have a good experience but not today. I come every month to wash one of my dogs only to find they raised the price $5. Then they provided the basket of the worst old thin rough frayed towels I've ever seen. Normally there's nice absorbent soft gray ones. As it is I bring my own shampoo because what's offered is so watered down. Definitely not impressed with the direction this company seems to be going."

"Bought a goldfish. The staff is generally nice but one of the managers is exceptionally rude. Good selection of fish and other items. I wish there was a different pet store in the area and we will only go here as a last minute, last resort option."

"I freaking love this place it is so awesome! I have never seen anything like it, I live in Tyler and anytime I come up to the Dallas area I have to go! They have a super convient dog wash station in the back for $10! The staff is extremely nice and helpful and the best part look at those adorable dog treats (pictured below) they even have animals you can buy! The store is pretty much split into a dog and cat side so whatever your creature I highly recommend them!"

"This place is awesome, everyone in it is awesome, and I'm so glad to have found it. I have been in a handful of times over the last few months and had been impressed each time by the staff and the product selection. They're all very helpful and knowledgeable but the short haired lady, who I think is a manager, was especially knowledgeable and welcoming. I foster animals for a rescue so I'm usually looking for products and/or solutions for a specific new issue with a new foster and don't always know what I'm looking for. The first time I went in I was searching for supplements and food for a severely malnourished nursing female dog and she helped me find everything I needed. Those were good experiences but last week sealed the deal and now I'm officially in love with this store. I took my Great Pyrenees in for a bath in the do-it-yourself dog wash and everything about the experience was great. First of all, brushing, bathing, and drying a Great Pyrenees is not a tidy activity anytime but this time she was especially hairy even after I brushed her out as much as I could at home. I got there late, about 7:30 p.m. and they close at 9. There was no irritation or awkwardness from them when I showed up which happens a lot when you get to a store near closing time and I actually kind of expected it on this night. Instead, they were so pleasant and helpful and got me everything I needed to bathe her including extra shampoo and conditioner and even helped pick the best kind for her. Bathing her went off without a hitch but when it was time to dry her with their awesome high powered dryer, I realized that I had loosened up a ton of her undercoat. It was blowing around everywhere like a snowstorm. I was mortified because the dog wash is in an open area in the back of the store so all of her fur was flying all around in the air. I was very conscious of the mess we were making and looked around nervously expecting to see irritated glances from the workers who were starting their closing duties in the store. I decided to stop drying her prematurely because of all the hair that was blowing around and one of the girls turned me around back towards the dryer and offered reassurance that it really wasn't a problem and that they didn't mind cleaning it up at all and told me to finish her and not worry about it. I finished about 30 minutes before closing time and even though I know it had to have been a pain in the butt for them to clean up all the hair they never made me feel bad about it and I appreciate them so much for that. I will definitely be going back for all of my pet needs and will even go back to use the dog wash on my big furry beast and hopefully they don't get tired of seeing us walk through the door. I actually kind of wish they had one of the dryers to rent out like a rug doctor so I could create our huge snowstorm mess at home somewhere instead of blowing it all over the store. I'm pretty sure there's still Dakota fur on all the top shelves and hidden corners of the store..."