1st Solar Nails & Spa

"I have attempted to go to this spa location twice. On both occasions the location was closed. This last time,(today) I looked through the window in an attempt to see if the shop was permanetely closed, however there were people in there and the "owner/manager," was in conversation with a customer obtaining a pedicure. When I got into my car he ran out and asked what I needed, (I guess to see if my desire aligned with his desire to stay) after the inquiry, he then proceeded to tell me , "No, we closed an hour ago(5:30)." I asked if the times on the door were accurate(7:30), and he stated that its based on client traffic. Although, I believe everythin happens for a reason, I am choosing to write a review, because I believe that this practice is bad business and how I was handled was extremely dismissive. maybe just maybe clientele would increase if the location would remain open as listed on the door. and maybe the client base would increase if potential customers were not turned away and dismissed with a wave of the hand and a better luck next time disposition. Needless to say I will not return."

"It’s very obvious that they just make up prices to see if a person would be willing to pay that price. I got a full set with chrome tip for $65 and originally they wanted me to pay $85! $85… wait until you see how plain my nails are.. I also asked for a polish change on my toes and… well… they ended up taking it off at no charge because who would pay for that! The manager guy was soooo rude! He was extremely rough removing the polish and even tried snatching my credit card payment out of my hands. I am not used to being handled that way… I was in shock. I mostly was in shock that the other women would allow him to treat someone like that and want to spend their money with them… there are literally 10+ other nail salons near by. They do not have good technique practices, nor do they have good customer service. It’s a no no no no no for me… I will never return!"

"I arrived for a simple manicure at 1:32p.m., I brought in two additional people with me that decided to get just pedicures. I was skipped several times and given the excuse there were no employees available to perform the work, although there are new people coming in that are being helped. An hour and a half later and I still have not been assisted. I have never experienced the lack of professionalism and blatantly being skipped at a place of business a day in my life. Attached is a photo of the person that provided me with nothing but excuses."