Northern Tool + Equipment

"Excellent selection of all manner of tools, supplies and hardware. The facility is large and not jumbled up. Nice experience with the friendly & knowledgeable staff. Peace ✌️ Brian Bruce"

"Tried for about an hour to create an account before succeeding account with verification code would come through but took around 5 minutes to be received. When entered code and all required information and clicked set password it ran (change of cursor) for about 1 or 2 seconds then returned to exact same page (no refresh) and no error message. If clicked set password a second time would freeze. Tried in Microsoft Edge and Firefox and eventually succeeded in firefox. Using a home spectrum gigabit connection that's was otherwise was working fine."

"Always has everything I need and very good prices. Team members are always very knowledgeable, helpful, and go the extra mile! One of my favorite stores!"

"Employees are rude at checkout. In store Employee that helped me was funny and friendly. Manager on duty (female) was not helpful or understanding. Last time I come here and spend my money. Only came here to this store was because my son wanted these items I bought that came out over 500 dollars. If I can put half a star or no star I would."

"I have been a long time customer of Northern Tool. Their products and customer service are still top of the line. However, I will caution anyone purchasing a large piece of equipment that needs to be put together by their service department. I have been dealing with the Service Manager (Darryl). I purchases a $12,000 one gun NorthStar Pressure Washing trailer as I started my own pressure washing business. I also paid extra to have the unit "made ready" by Northern Tool's Service Department. When I picked up the trailer I noticed the passenger side light was not as bright as the driver side one. Darryl brushed it off as "that's the way the light looks." I didn't agree with him and he said he would look at it but it would need to be left for a couple of week. Really Darryl? For a light bulb? I left the unit so they could take a look at it. A week after picking up the trailer from getting it's light bulb fixed, I was heading to my first job, I head a loud bang as I was hauling my trailer. I noticed the entire trailer buckled and later realized two bolts were not installed by the service department that carries the majority of the weight of the 200 gallon tank. The tool box was crushed by the weight of the tank. The service department forgot to install these vitals bolts! When I submitted a complaint to their corporate department, the responding email basically said I was responsible for reading the owner's manual that said I needed to make sure all bolts were tight. However, the service department forgot to install said bolts. I took the trailer back to Northern Tool and they installed the bolts. I picked up the trailer and headed to more jobs, only to notice that my tail lights were no longer working. The service department installed the bolts and crushed the tail light wires under the bolts, stripping the wires and causing the LED light to short. Based on my experience with the service department, I would not recommend anyone purchase something that needs to be put together here. Service department is very incompetent."