Serenity Nails Spa

"I don't typically do reviews but when I tell you Serenity Nails Spa did not disappoint me at all, I just had to leave a review. I came to this salon as a recommendation from my friend so I didn't know what to expect but I left with exactly what I asked for!!! The environment was nice and I honestly felt so welcomed. (Edit: I live 45 minutes away from Serenity and honestly wasn't even mad about the drive I took!)"

"Great place! I’ve been coming to Kat for many years and let me tell you , you will not walk out disappointed! She is efficient and there is no crazy idea for her. Whether I want a theme or a natural look!"

"This visit hurt my heart. I held out hope after a few disappointing visits with poor results on my nails and feet but this last visit took the cake. I paid $61 and walked out looking worse than I did when I came. I showed a picture for reference and was very clear on the shape and style I wanted for my toe polish and left bare because even after agreeing to something I didn’t want, the application still looked awful. Though the woman was kind, the work was no good and not at all worth what I was charged with no attempt to make things right. *Edit in response to the owners response* I do not like confrontation, I have continued to pay for my services and keep quiet about my dissatisfaction hoping that it would be better when I return(which I am aware is my own mistake but I thought you all were kind), much like I did for this visit which as I stated before this was the visit that took the cake and was the final straw in me paying for services that I was not satisfied with. Ms.Kim did not remove any shellac she placed the white over what she had already done (the misshapen French tips mind you she had only done one coat when I noticed it was not what I wanted and attempted to fix it but it was uneven and not okay) and not at all did she attempt to reshape anything when I did communicate what I wanted before she started and showed a photo example of the shape. I trusted you all with something I pride myself in having done which is my nails and feet and instead was let down, yet again. The only difference is this time unfortunately I could not hold in the tears until I got to my car like I usually do and I paid for a service and walked out with bare, dry misshaped toes. I appreciate your response, I hope you all have a blessed evening."

"Love this place, everyone is so nice! Sophia did this fun and beautiful set and she did a great job! I just mentioned I wanted something for Halloween and she did this. I love them! Sophia you are Awesome! Thank you!"