Kroger

"As someone who cooks a lot, I seem to frequent grocery stores often and this Kroger has consistently exceeded my expectations. The shopping experience here is truly outstanding from the awesome savings to the customer service. The store is tidy and well-organized and the aisles displays create a visually appealing shopping environment. Plus the staff is phenomenal. Big shoutouts to Kay, Mike, Jose, Nadiyah, Cristy, Mary, and my two super cool Meat guys, which I apologetically cannot remember their names (the taller gentleman and the one with glasses and the low "soft-spoken" voice)! From the moment I walk through the doors, Kay's warm and welcoming demeanor sets the tone for a pleasant shopping experience. Her friendly greetings and willingness to assist create a welcoming atmosphere that instantly puts customers at ease. It's evident that Kay takes pride in her role, always going the extra mile to ensure customers feel valued and appreciated. Nadiyah's friendly demeanor and approachability make her a standout team member at Kroger. Whenever I have had a question or needed assistance locating an item, she has been quick to provide guidance with a smile. Her positive attitude adds to the overall positive ambiance of the store, making it a place where customers feel genuinely valued. Mary's efficiency at checkout is truly remarkable. Despite busy periods, she handles transactions with speed and accuracy, making the often mundane task of paying for groceries a seamless and quick process. Mary's dedication to providing a smooth checkout experience is commendable and contributes significantly to the overall efficiency of the store. She always finds a moment to ask me what my daughter is cooking! Love it! Mike's helpfulness and product knowledge have been invaluable during my shopping trips. His proactive approach to assisting customers showcases a genuine commitment to ensuring that everyone finds what they need and leaves the store satisfied. Kristie's and Mike's attention to detail at the customer service center is noteworthy, particularly in maintaining the high standards of satisfying customers. They are quick and efficient and always provide a smile (unless you catch Kristie too early in the morning ;-) j/k) Beyond the exemplary service provided by these outstanding individuals, Kroger offers a variety of ways for customers to save money. The loyalty programs, in particular, have been a game-changer for me. By signing up for Kroger's loyalty program, I have access to exclusive discounts and personalized offers, allowing me to save on items I regularly purchase. Digital coupons are another fantastic way to maximize savings at Kroger. The convenience of being able to clip coupons digitally and have them automatically applied at checkout eliminates the need for cumbersome paper coupons. This streamlined process ensures that I never miss out on potential savings. Weekly promotions are a highlight of my Kroger shopping experience. The store consistently offers attractive deals on a wide range of products, from fresh produce to household essentials. Keeping an eye on the weekly promotions has become a savvy strategy for me to plan my shopping trips and capitalize on significant savings. In conclusion, Kroger has earned my loyalty as a customer through its outstanding team members and commitment to providing a positive shopping experience."

"The florist/employee Emily did a great job helping my boyfriend get flowers for my mom!! even though she just got off the clock, she still helped him. as a fellow customer she did such great customer service. Thank you!!"

"My first time shopping at any Kroger (new to area). I thought sale and store brand prices were reasonable. Store was clean, bright, and well organized. Everything I was looking for was in stock (created my list on the app). Cashier was friendly. Only issue I had was with folks working in deli and bakery areas. Wanted to get fresh sliced deli cheese. Woman behind deli counter typing on her phone. Never looked up to ask if I needed something. Stood there several minutes before deciding she clearly was not there to help anyone. Ended up getting a small package of presliced cheese. Person in bakery also looked miserable and not interested in interacting with customers. Aside from this concern, I’d go back to this location in the future and just hope for better service in the deli area."

"Beware!! Do not purchase Home Depot gift cards from this location! They have no PIN number on them, so they are useless at store-having to wait 7-10 business days and I hope I can get my money back or new cards!! Terrible terrible they are selling these!"

"I have shopped at this Kroger for more than a decade. I will not be coming here, or to any other Krogers again. At 7pm you have one checkout line open with all other shoppers diverting to the self check out. The self check out is manned by a high school age person. My contents exceeded the 10 item amount so the register locked out. I waited patiently for the person to come to my assistance. When the problem was more than the little swipe of his card took to fix it, he then went to assist the other 4 people experiencing similar problems. This is a big issue since you don't offer a discount for tour customers to scan and bag our own groceries. Your only self checkout option has exceeded the convenience aspect and has turned into a money saving gimmick for the store. If more people would stop acting like sheep, and walk out like I did, maybe you would see that we don't work for you. We pay money for your goods, and there are many choices of companies to give our money to. Stop treating us like employees and remember we pay you for a service!!"