Kroger

"WHAT TIME DO YOU CLOSE. YOUR WEB PAGE SAYS OPEN NOW UNTIL 1 AM. ITS 12:15 YOU ARE NOT OPEN. YOU ARE PLAYING WITH PEOPLES TIME. I WAIT UNTIL MY KIDS ARE ASLEEP THEN I DO MY SHOPPING. SOMETHING SO SIMPLE AND NOW THUS IS A VERY EXPENSIVE ORDEAL. I AM TIRED I HAVE TOFEED MY KIDS. I HAVE TO SHOP AT 7-11. I WILL TRY MY BEST TO USE OTHER STORES IN STEAD OF KROGER AFTER THIS. THIS HAPPENS TO MANY TIME. TERRIBLE PUBLIC RELATIONS."

"RACIAL PROFILING AT Kroger at 4241 Capitol Ave, Dallas, TX 75204 is very close to the gym, so many people stop by to get groceries after a workout. I (a white female) entered the supermarket with my gym bag almost every week. mever been stopped on my way in or out. But today my husband (black male) was carrying exactly the same bag and we had a very unpleasant experience with the doorman insisting that my husband must leave gym backpack on the floor by the door upon entry. We are not against the "no backpack"policy done rigjt: there should be lockers for this purpose, and it should apply to everyone. We politely offered to show our bags upon exit, but the security guy got very aggressive and rude, so we just left. I do not think we will be shopping here again, and if it happens regularly to other gym goers, the management should consider losing a big clent segment having the same negative experience. Not every black or hispanic male carrying a backpack is a thief and should not be treated as such! I scrolled through reviews, and it is clear that there are multiple similar experiences being reported by hispanic or black customers, so SHAME ON YOU"

"Really great store. Very convenient, with competitive pricing. I ride a bicycle, and I shop here a lot. I also use the pharmacy as it is also very convenient. Today, there was a bicycle parked at the bicycle rack near the pharmacy. I shopped for over an hour, and the bike was still there when I finished, so it's a safe assumption that it may belong to an employee. If so, could management ask them not to TAKE UP THE WHOLE FREAKIN' BIKE RACK!!! Thank you."

"Use to stop by a couple times a week after the gym to pick items that I need. As I walk out to the gym, this means I come in with my gym bag. I’ve been walking in with my gym bag for years without a problem, but tonight security stopped me and said I could not enter with a bag. As convenience was its biggest strength and that was just removed, I guess I have to be more attentive building my grocery list for my Costco run."

"Would be great if corporate would stop being cheap and staff their stores. Currently 6th in line of a 15 person deep line for self checkout where only 2 of 10 checkouts are open. Debating on overfilling my cart and just walking out, out of retaliation. Y’all make so much money, I’m not even asking for any service, just the ability to serve myself in a timely manner. Y’all suck."