Emser Tile
2315 Rutland Drive, Austin, TX 78758
Hours open
Monday:
6:30 AM - 4:00 PM
Tuesday:
6:30 AM - 4:00 PM
Wednesday:
6:30 AM - 4:00 PM
Thursday:
6:30 AM - 4:00 PM
Friday:
6:30 AM - 4:00 PM
Saturday:
8:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
2315 Rutland Dr #101, Austin, TX 78758, United States
About the Business
Emser Tile is a leading home goods store and general contractor located at 2315 Rutland Drive in Austin, Texas. Offering a wide selection of high-quality tiles for all your home renovation needs, Emser Tile is your one-stop shop for all things tile-related. From kitchen backsplashes to bathroom floors, their experienced staff can help you find the perfect tile to suit your style and budget. Visit Emser Tile today and turn your home improvement dreams into a reality.
Reviews
"Had to stop by today to pick up a small tile order for my dad who’s sick right now and had such a great experience with Rob and Sean! Rob was so kind and accommodating and went out of his way to help as did Sean at the counter. Great customer service experiences are hard to come by these days, please let these guys know how appreciated they are! Will return for future projects and confidently recommend you to everyone we know. Thanks again and happy holidays!"
"Lauren Tuma puts "service" in the term Customer Service. She will always go the extra mile for you! I recommend her and Emser highly!"
"Closed without notice (03 SEP 22). I drove 65 miles to come pick up a pre-order and they are closed. The website states they are open, and the phone line does not have hours of operation message. I called the office 3x during business hours, no answer just keeps ringing. Gas is expensive and time is a non-renewable resource. Will NEVER buy from them again. A little courtesy and professionalism goes a long way, this location lacks both. The least they could do is reimburse me for the wasted gas."
"BEWARE OF 25% RE-STOCKING FEE AND TERRIBLE CUSTOMER SERVICE: They never mentioned any re-stocking fee while I made my purchase and I was told I could return unused boxes as long as they are not opened so I ended up buying more than I need to be on safe side but when I returned the left overs they charged me 25% re-stocking fee for the boxes I never opened. Your customer service reps should be informing customers about the restocking fee before we make a purchase. I would not recommend Emser and they are not customer friendly by any means."
"The sales staff at Emser is exceptionally helpful. And Heather is amazing! She goes above and beyond to help find the right tile even when as in our case...we were trying to find a good match for slate tile installed in our home 15 years ago."
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