Altitude Trampoline Park - Sugar Land

"My family and I have been coming to altitude sugar land for the past 4 years. It was a great place for kids. However, it is now under new management and the place is not kid friendly anymore. Inappropriate music playing with curse words. Only playing rap and extremely loud, the staff does not have any manners. Sadden to say that we will not return to altitude. This place sounds like a nightclub!!! The most ghetto kids place I have ever gone too! The place is also filthy, and the restrooms were disgusting!!! We will never return!!!"

"If I can I would rather give O star. This birthday party at Altitude Trampoline Park in Sugar Land was incredibly disappointing. We had reserved a private room for 20 kids for two hours in the late afternoon. However, about 30 minutes before our booked time was up, staff began clearing and cleaning the room, despite telling us we could continue outside the room. As the two-hour mark approached, the kids were abruptly told they couldn't continue playing in the venue. We approached to the counter and hope they would gave some time to let the party winging down, before we received a response, a lady (later identified as the General Manager) intervened, denying our request and even suggesting we go to Urban Air instead. It was shocking that she would dismiss about 20 parents in such a manner, especially when the venue wasn't busy. There is no party at all after ours, very few people there. Another concerning observation was the lack of staff at the entry door, posing a significant risk of kids running out onto the street. With what happened during the party, all the families in this party have unanimously decided never to return to this facility. Prior to posting this review, we discovered numerous similar complaints on Yelp, indicating a pattern of the management's disregard for customers. It seems that despite these reviews, the management continues to treat patrons poorly without any apparent concern."

"Good place to bring the kids and let them release all that energy. It was kinda expensive for 5 kids, $56, no food, just drinks, and that was like over $20. My only other complaint is that when they announce something over the PA system, you can't understand them. Overall, the kids had fun, and that's what matters."

"Great place for all ages. A good variety of different trampoline experiences from dodgeball to foam pits, jumping up the wall and trampoline floors. Go to want you to buy their altitude socks, which is frustrating the first time but make sure you save them are keeping some Vin in your car. Go to make sure that you have them ready to go so you have to spend the money on those socks multiple times. There is a free Wi-Fi and also about 15 to 17 pick up tables so as apparently, there’s a lot of space to sit down and relax yourself. Be prepared for the first time you come to fill out the waiver form for all your minor children that will be jumping. I like the monthly membership of option, That way you can come as many times as you want especially for the summer months. or you can buy a one time ticket for a specific amount of hours at you’ll be there."

"Clean, the staff is Very Nice. Kids at our Summer Camp Had so much fun"