Classic Collison

"Alicia was a wonder help when our car was in the shop. She kept informed from beginning to end, giving excellent customer service!"

"We brought in my wife's van for suspension work after an accident. They didn't even bother to do the work on-site, they subbed it out to a regular mechanic just down the street who didn't have the necessary equipment or skills to assess or repair it properly. It took them a week and a half to get the van back to us, and we wasted hundreds of dollars on rental charges waiting on them. I put them in touch with the Honda dealership who told them what needed to be done. They still couldn't figure it out, and we wasted more time and money. They ultimately never got it right, and we had to go elsewhere. I had a horrible experience with Classic Collision, and I would never consider using them again, either at this or any other location."

"With insurance they take really good care of me, without insurance they took two months just to get my front fixed. There was a few other problems and they told me three times that they would send info about what was wrong. Never got it, they said it would take a week for parts to come over. Never happen. I also had a wheel messed up. Never had that fixed (was promised it would be fixed the same time as my front). They messed up really hard on my “dust shield”. Went to the manager told me it was the breaks and that they had nothing to do with their end. Luckily I had another worker test drive it and confirmed it wasn’t my breaks and it was their end. Will never go here even with insurance because no transparency. Told many lies. Tried really hard to just brush me off so I can go. I’m taking my car to another shop. Waste of money, waste of time. Got a sorry but not even from anyone but the front. The front desk lady was nice though so thanks to her I kept my cool, other than that, a horrible place that didn’t even fully fix my car."

"This is the second time we’ve taken our Tahoe to this location, and each time we have had an excellent experience. The price is by far the best we’ve been able to find, and the work performed and the short amount it takes to get our vehicle back is great. We had our door handle break off and they ordered our part and fixed us right up so FAST! Looks amazing and didn’t break the bank. Our tech this time was super professional and informative! Will be a returning customer :)"

"The original quote was for $4300. I ended up paying $5000 for the paint job. It took 5 weeks, which was 3 weeks longer than quoted. Noticed some issues and got the run around. Had a major water leak that left mold growing. Dropped the vehicle off, forcing them to fix my issues. Took them TWO weeks to get to a repair I thought they would cover, giving the extent of the damage they caused in the first place. I have mold growing on the seat belts, in the seats, on the floor, and possibly in the head liner. It is IMPOSSIBLE to make contact with anyone above the shop. No wonder they hide their corporate number."