Rush Truck Centers – Laredo

"My truck broker down in laredo it was tricky situation with dpf wiring but they fix it really quick nd save me some time and bruno really helped me in this situation as well! 5 star for professional and good service!"

"I went in to order a new truck, first guy said he would call me back when he has time to look into it. Never did. Went back again a bald guy this time, said he would call me back after looking into it, never did. So I went to Bruckners in San Antonio ordered a truck, got it, ordered two more and they are coming in soon, I'll be placing a order for 3 more after that. This place has a large clients list and if your starting off small like me just avoid them and go somewhere north just like I did where they say things like "lets look for a slot for you and get you that truck" and not "we will call you back" and never do."

"They have been holding our truck. Every day they tell us estimate today, will be ready tomorrow. Working on it find another issue this and that. Their management is the worst. They don’t answer the phone. Stay away from the scammers. Tow it to San Antonio if you can. They have been wasting our time for past 1 month. They didnt do anything on this truck yet. Also when it comes to invoice I don’t except anything good from these scammers"

"Absolutely the worst place to go to possible. To have the rush name on it , they should be ashamed. The service advisor lied and said my truck wasn't there for a week. I had to show up and verify that my truck wasn't there, and he still lied and said my truck wasn't there. He said that I had five trucks ahead of me , then he said I had 30 trucks ahead of me. That did not start trying to do anything with my truck until I called corporate. I was charged for things that they said they did that did approve the work for. The communication was terrible, and did not have any emails that would keep me informed. The cut our belt and said it was not on the truck. We had a replacement belt sitting out in the open that they said they could not find. The shop foreman then told my co driver that he was going to tear the truck up looking for it and charge me for it. The shop foreman made good on his threat by charging more money and our bunk was a mess. They intentionally over charged approximately 3,000 for the work done and when service over heard me on the phone with corporate, then the service writer immediately changed the cost to approximately under two thousand because they new they were wrong. I still had issues with my truck afterwards because of the terrible job they did fixing it. I still was charged for items that I never approved or new about even with the correction made to bill. They are prejudice against black and white people. I also have documentation and pictures of how they tore our truck up. The service writer with the tattoos threatened Ezekiel due to him calling corporate. The work had to be redone. Laredo also punctured our flex pipe to our turbo causing loss of power to our turbo. The customer is Ezekiel Sherrod with Qualiy carriers."

"Come by Betty Ramirez is very professional with a amazing insight into the Diesel life via Peterbilt. Rush has high standards they always do me right. Bought my 2000 peterbilt 1,945,000 miles only rush works on it."