Fantastic Sams Cut & Color

"Iv been going here on an off for years. I have to say in the last couple years, it's been the best it's ever been. Kevin is my favorite. Thanks for turning this location around."

"I went to this salon on January 28, 2024. I was placed with Carol. I had hair down to my hips. I asked for 4 inches off, long layers, and a little face framing. She literally butchered my hair. I have been crying since I walked out of that salon. I’m literally heartbroken. I don’t understand why she didn’t tell me that she wasn’t comfortable cutting long hair. I never wanted short hair. Do not, under any circumstances, use Carol. I now have to get this fixed. Which means more hair will have to come off. I’ve attached pictures for reference."

"This review is from an incident in August. I sent the this to the corporate office and never received a reply. Clearly they do not care about their customers experience. Hello, I have been trying to reach out by phone for the past two weeks regarding your store in Saginaw Texas. I want to actually speak to someone that will do something about the situation. I am not a new customer; I have been going there for over 2 years now. It is not my favorite place because I feel that the management is completely unprofessional. I have let it go because the stylists have been good and the price is reasonable. In the past I was parking my car 5 minutes before my appointment and I got a phone call asking if I was still coming to my appointment. I thought it was ridiculous that was getting a phone call before I was even late. The stylist apologized and said that the manager makes them call. On Saturday, August 12, 2023, I had a 10:00AM appointment with Amy to color my hair. I arrived in the parking lot at 9:45AM. I sat in my car and finished my coffee. At 9:50AM it was already over 90 degrees so I got out and walked up to toss my cup in the trash and go wait inside. The stylist was just walking in and said not hello, but you can’t come in, Mike won’t let you in until 10:00. (Mike was sitting at the desk) I just shook my head and said OK. I stood there and waited. Amy and her husband were carrying things into the shop from his truck. Her husband needed help with the door to the shop so I opened it for him. As I did, I poked my head in and asked Mike if I could come in and he yelled at me NO – WE OPEN AT 10! I backed out and I stood there wondering why I was putting up with this! About thirty seconds after Mike yelled at me to come in and asked if I had an appointment. I said yes, with Amy at 10:00AM. He was giving me the dirtiest look and started saying again that they open at 10:00AM. I said all I wanted to do was get out of the heat and sit down. Then Amy’s husband came over and was staring my down – I asked him why and he said he wanted nothing to do with me. Then Mike was yelling at me, I can’t even say what was said, it all somewhat turned into a blur of insults on all of our parts. I got up to walk out and Mike started screaming at me to get out. I have never in my life been treated so bad. I hope that this event will be taken seriously and someone will contact me. My note was not taken seriously - Hopefully it will prevent someone from treated the same by posting it here."

"Kevin did an EXCELLENT job cutting my short hair. He has great communication skills, cutting and styling expertise, and he’s FAST! I was very pleased with my pixie-style cut!"

"My old barber closed down so I went in for a haircut yesterday, and it went very well. There was no wait (which was just lucky I suppose) and several barbers on staff (which is great because long waits seem to be a huge downside for most people when it comes to finding a good barber). A young woman named Luisa cut my hair and she did a great job. She was friendly (but not too chatty), cut my hair perfectly (granted it's a simple men's cut), and did it quickly (perhaps most importantly). The price was right ($20 for a regular cut) and overall, it was a great experience. I will definitely see Luisa again."